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Charlene A. (BeantownzFinest617)

My mother is a patient here, DO NOT place your loved one here! You walk in and the smell of old urine smacks you in the face. 3-6 patients share a restroom. Rooms and restrooms are cleaned at certain times…. Not when needed to be cleaned. I witnessed a 4foot female demented patient being manhandled by a 6.5 staff member. The admin Remy says, “he’s use to the offensive odor” and “it can’t be helped because patients and rooms are cleaned on a schedule, not when needed.” Then he went on to say, “I can provide my own supplies and clean my moms room myself and or ……. Transfer her to another facility”. They are doing the bare minimum! Neglect at the very least

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Rajan Hamzallari

The worst place for rehab. I never thought those places existed. Disgusting filthy. I would never give not even 1 star. Unprofessional and rude personnel! Looked like a hounded house!

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Kelvin Li

All I can say is that one of the staff was being so nice to my dad. His name is David. He wasn't actually working for the floor my dad was living on. He was from a different floor but he was covering the desk. He is a really nice guy. I heard so many bad reviews about this rehabilitation center before but David actually done a very good job with one of the best customer service I have seen at the rehab center.

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Ken Nguyen

I would not send your loved ones here if there is a way for me to shut this place down. I would. Hopefully, the government would step in. I believe the nurse staff is underpaid and doesn't want to do anything. The nurse director does not answer, and The psychologist Director does not respond and always has an excuse for neglect; he does not take accountability for anything. She has a reason for neglecting my grandmother., and there’s no accountability for anything... One star review is being generous

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Amy Scott-Ross

This is the worse place ever. I don’t even give the a 1 star. Never allow your family member to go to this place. It needs to be closed or all management fired and replaced along with most of their staff. My mom has was in there for a I week and I took her out. She cannot walk and has stage 4 cancer. She was left in her pee for hours, she was left unattended for hours, she was just n a lot of pain from her fall and her cancer they ran out of her prescription and she did not get it for 2 days, the nurses are extremely rude, unprofessional and do not care about the patients. My mom had chemo the staff assured me that they would bring her days before her appointment. The day of my moms chemo appointment my mom called me and told me that they were not bringing her to her chemotherapy appointment. This is just a few things that has happened to me mom in 1 week of her being there. There is more. Please don’t send your loved one to this place. My mom and others have experienced neglect and abuse there. I made serval complaints nothing was done. I call the Mass board and the police and filed a police report. Let’s see what happens