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Julia Shamis

I am writing to express my deepest and most heartfelt gratitude for the exceptional care, compassion, and love Royal Health Braintree extended to my father during his days at the facility. Losing a parent is an incredibly difficult experience, but knowing that he was surrounded by such dedicated and kind individuals brought immense comfort to me and my entire family. From the moment he arrived, we were consistently impressed by your professionalism, attentiveness, and genuine warmth. Each and every one of you played a vital role in making his last days as comfortable and peaceful as possible. Your tireless efforts to manage his pain, ensure his dignity, and maintain his spirits did not go unnoticed. Beyond the medical care, which was undoubtedly excellent, it was the human touch that truly made a difference and for that we are eternally grateful. Please accept our sincerest appreciation for everything you did. You are all truly extraordinary caregivers, and your dedication to your patients is an inspiration. Thank you!

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Victor Geyyer

I would like to express my deepest gratitude to the incredible staff of the Russian-Speaking Department at the Royal Health Rehabilitation Center in Braintree. From the moment we arrived, we were met with kindness, dignity, and true professionalism. The nurses, PAs, and all staff members treated my mom with genuine care and respect. They are not just healthcare workers—they are angels. A special thank you to Natasha, the nurse on the K1 unit, who truly went above and beyond. Her compassion, attentiveness, and dedication make her nothing short of a superhero. The level of care provided here is simply unmatched. The facility itself is well-organized, and welcoming. The food is delicious and the entertainment offered brought my mom so much joy. It’s clear that every aspect of patient well-being is thoughtfully considered. I also want to sincerely thank Lena Zeliger, who runs the center with heart and vision. Despite her responsibilities, she makes time to personally visit with patients, learn about their interests, and form meaningful connections. That personal touch made all the difference. We are endlessly grateful to Lena, Natasha, and the entire Russian Department at Royal Rehabilitation Center. Thank you for treating our mom like your own.

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NINA FINE

Our family couldn’t be happier with the care my mother-in-law is receiving at this rehab facility. From the very beginning, it’s been clear she’s in a place where people truly care. The staff is amazing—so kind, attentive, and patient. Elena, the director, runs everything beautifully and always takes time to check in and make sure things are going smoothly. Anastasia, Nelly, and Taras have been absolutely wonderful caregivers. They treat my mother-in-law with real warmth and respect, like she’s part of their own family. And Natalya, her nurse, is not only incredibly knowledgeable but also so gentle and reassuring. We honestly can’t thank them enough. The food is surprisingly good—fresh, tasty, and varied. My mother-in-law always looks forward to mealtime (which says a lot!). We feel at peace knowing she’s getting such thoughtful and professional care. It’s comforting to know she’s not just being looked after, but genuinely cared for. We’re very thankful to everyone at the facility—it’s made a big difference for our family!

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Galina Deyneko

Dear Royal Braintree Team, I am writing to extend my deepest and most heartfelt gratitude to the entire staff and administration of the Royal Braintree Rehabilitation Center's Russian Program for the extraordinary care you provided to my husband Eduard Deyneko over the past five years. From the very beginning of his stay in Kensington 1 unit your team demonstrated a high level of professionalism, compassion, and attentiveness that brought comfort not only to him, but to me as well. I would especially like to recognize the Director of the Russian-Speaking Program, Lena Zeliger, whose leadership and cultural sensitivity made a profound difference in his daily life. The attending doctor Maya Berdzenyshvily, MD, Natasha Potapenko, RN, Unit Manager, Pasha Hushcha, RN and Jurgita Surette, RN, the dedicated CNAs: Melly Gitlin, Olesya Sabov, Natalia Mazur, Emma Wesserley, Taras Mazur, Suzi Zeiba, Bilguun Zhamgan, Pavel Medvedev, Gulnara Chikotaeva, Tetyana Leskiv, activity workers Natasha and Oksana, all played an essential role in his care, and I will forever be grateful for their kindness and skill. I especially want to emphasize that it is vital and comfortable for the older patients that staff are spoken with them in their native language. During the final months of his life, Eduard was transitioned into Dignity Hospice Care under the supervision of Vera Didukh, RN, hospice nurse and social worker Natalya Mitlin. Vera and Natalya communicated with me almost every day and informed me about his condition. It was also very valuable for me that in these difficult days we could speak our native Russian language, even though we can speak English. The staff of K1 and hospice team ensured that his last moments were peaceful and free from pain. That gift-of- dignity and comfort in his final days—is something I will carry with me always. It meant to me to know that he was surrounded by people who truly cared. I think this is necessary and very useful addition to the care for the people on the verge of death. What stood out most throughout these years was the personalized attention your staff provided. I was able to build genuine relationships with many of you, and that connection made all the difference. Your warmth, patience, and unwavering support created a space where my husband felt safe and respected, and where I felt supported as a spouse. Please accept my sincere thanks for everything you have done. Your work is not only vitality, but also deeply humanity. You have touched our lives in ways that words can scarcely express. With enduring appreciation, Galina Deyneko.

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Natalya Bekker

Our mother was in Royal Health Braintree 2 times for recovery after the hip replacement surgeries. The recovery went really well both times. Our mom and we all were very happy with the way how she was taken care of. Staff was very helpful, friendly and compassionate. Mom wanted to give her gratitude to nurses Tatyana and Vera. We highly recommend the Royal Health Braintree. Thank you very much to director of Russian program Lena Z. for creating and managing such a great program and environment!