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Louisa

There are a lot of truly caring staff here who are wonderful at what they do. However the facility allowed for legal things to happen that should not happen to any resident. My grandparent was not treated with the dignity and respect they deserved in the end. The failed and neglected in the end of their life. The last days my family had with my grandparent The Overlook staff sat by and did nothing to allow her peace in the end of her life. The mistakes and overlook that took place during her time resulted in an undignified end that is inexcusable for a long term care facility. This is something that my family is going to have to live with now. So yes majority of the staff care but watch closely to ensure your loved one is not being taken advantage of under their watch.

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Dawn Piche

Thank you Overlook. My Dad was admitted to the Post Acute unit for 14 days. The medical care and PT rehabilitation he received was outstanding. Upon discharge he had the Overlook team come to his home for further services. They were the best team anyone could have wanted. He is doing so much better. We want to Thank, Stephanie Graves, Cathryn Sipsey, Tonya & Kristen for getting Dad admitted. The Post Acute unit & every staff member for his medical care. Linda Paquin housekeeping for checking in on my Dad every day. Diane from OT, Megan & Joe from OVNA PT. Everyone who works there goes above & beyond providing great care & compassion to the Patients. You are all the best. Thank you from Mr. Donald Piche & Dawn

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Jayne Langley

I had an amazing stay at the acute rehabilitation facility! The staff was exceptional with knowledge, compassion, and friendliness. They made my healing better than expected. Taught me the tools I need to get around on one leg! I cannot say Thank You Enough! 100% Care! I miss you already 😘

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Steve Monahan

I go to The Overlook Gym, they have a huge heated salt water pool, classes including aqua aerobics, water classes for arthritis, a huge therapeutic hot tub. classes include Tai Chi, chair yoga, balance, drumming exercises, line dancing, strength and stretch, as well as a freetime walk and boxing courses. The gym has had a revamp, with New equipment ,variety of weights,, and New exercise machine's.. A lot of lockers and two private showers, though with the popularity of the low monthly rates, maybe add a couple of more sets of lockers, and racks in the locker room for the oversized exercise bags folks bring in!! Other than that!! Keep up the Great Job!!!

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Michelle Luongo

My mom was discharged today,this was here second time here at Overlook for rehabilitation and what they accomplished with my mom.... she is walking and its a miracle!!! and we can't say enough good compliments .The staff is wonderful kind compassionate and caring, the rehab is excellent as is the food! Your loved ones are perfectly safe under their care! My mom also wanted me to mention her nurse Leslie " johny on the spot" and I couldn't agree more!