PALM SPRINGS POST ACUTE is a Medicare-certified nursing home located in CHELMSFORD, MA. CMS overall rating: 3 out of 5 stars. Google rating: 4.6 out of 5 from 43 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Middlesex County and serves residents in the MA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
β At average
β At average
β At average
MARQUIS HEALTH SERVICES
Part of a multi-facility healthcare organization
β Below average (higher is better)
β Above average (higher is better)
β Above average (lower is better)
β Above average (lower is better)
My elderly sister is in long term care here and the staff has been wonderful and always available to talk. The facility is very very clean and the patients seem comfortable and cared for.
They do have some wonderful staff, and they all work and get worked pretty hard here. We have have had quite a few issues, and really am fortunate that we are so far able to be here on average 5 days a week to help ensure care is provided as needed and promised. If I had advice, make sure you are here to inspect and observe what you expect. Issues, for the first few days meals weren't included for our senior family member on her wing when food was delivered for the hall. Since our family member has short term memory issues, and if we didn't catch it each time, meals would have been missed. It took a good 3 days to get that resolved and running smoothly (over a weekend). More recently, we have not had full responses to specific inquiries related to the first assessments and therapies shared in her plan. As shared here, much of the staff has been empathetic and others frankly have not. While being praised for our efforts as patient advocates, sometimes feel a bit resented for being so involved with our loved one. These occasions had been mostly related to the repeated efforts to end her insurance coverage which gets reported formally in some manner that she is no longer progressing, and yet when speaking to us continue to acknowledge improvements. Its almost as if they are a bit hyper focused on getting patient paid services instead of insurance paid for which should her care should still be covering at this point but what do I know, its not really easily transparent
Heidi was amazing! She was the head nurse. Overall cleanliness was very good. Attention to patients were not good at all. People were calling for over an hour before being attended to. My Father actually fell out of the bed. They didn't put rails on the bed until 2 days later.
At present this has been the third group to own this facility since my mother got admitted. I am pleased with the presence of the top brass readily available and on the premises. Place seems cleaner, food better , and staff happier. Many staff members go above and beyond to aid me.
Mo has been so helpful with activities and entertainment for my mom. She's the best! Along with entire staff and especially B Wing Staff they all have been very nice.
Reviews from Google Places for PALM SPRINGS POST ACUTE. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.