Leonard Florence Center for Living is a Medicare-certified nursing home located in CHELSEA, MA. CMS overall rating: 5 out of 5 stars. Google rating: 3.9 out of 5 from 45 reviews. Accepts both Medicare and Medicaid.

Leonard Florence Center for Living

chelsea, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

165 CAPTAIN'S ROW

CHELSEA, MA

Suffolk County

Service Area

This nursing home is located in Suffolk County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

CHELSEA JEWISH LIFECARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.41 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 7.45 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 14.3% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 24.5% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

3.9
45 reviews
Ray Magnan

Ray Magnan

Recently had major back surgery for long standing issues. As the hospital stay ended, my wife worked to find a suitable rehab center. Decided on the Leonard Florence Center for Living. Will be discharged after 3 weeks. Really nice facility. Very professional medical staff. Received excellent Physical and Occupational Therapy which challenged me the right amount to ensure building strength and agility. Provided guidance for post-discharge. Overall the staff was friendly and helpful. Highly recommended.

Verified Google review
J Medina

J Medina

My mother stayed at the rehab following knee replacement surgery. The facility is clean and welcoming. The staff is wonderful and caring. Overall, expectations were exceeded and extremely satisfied with the services my mother received. Thank you!

Verified Google review
allan rodas

allan rodas

I am writing this to personally thank everyone at the Leonard Florence Center for Living for the incredible care they provided my father during his time there in January. From the moment he was hospitalized, it was hard and scary for my family not knowing what the outcome would be. Fortunately, he was stabilized at the hospital but after a week he required rehabilitation and physical therapy to aid in a full recovery. This is where I’m especially grateful to Joyce. Her dedication in helping my father transition into your facility, even when it seemed like he might be sent far away, made all the difference. I've heard so much about Leonard Florence about being one of the best places for care, but it wasn’t until my family and I saw it firsthand that we truly understood what that meant. I recall a heartfelt moment when one of my father's doctors asked during a follow-up appointment on how my father ended up at Leonard Florence because it is highly regarded and one of the best places in the world and informed my father of how lucky he was to be at such a great facility with amazing staff. This brought so much relief to my family and I in knowing my father was in the best hands. Please also extend my thanks to the doctors, nurses, activity staff, and everyone who had any interaction with my father. Their kindness, attention, and constant care had a profound impact on my father. From our visits, to daily phone calls, my father always had good things to say about his day, the people, and for the time he spent at Leonard Florence, it has helped his recovery and well-being to this day. You made him feel valued, and that was so important during such a challenging time. Leonard Florence will always have a special place in our hearts, as it gave my father the opportunity to recover and regain his happiness. Thank you for everything you do and for making such a positive difference in the lives of your residents.

Verified Google review
Molly Donovan

Molly Donovan

Thank you so much to everyone at the Leonard Florence Center for taking such wonderful care of my mother. I never had to worry for a second about her safety or wellbeing while she was at rehab. I love how home-like the facility is. The unit is bright and the staff always greeted us with a smile when we visited. This is NOT a nursing home. This was a home away from home where my mom got the care she needed to get back to her home safely. Thank you so much.

Verified Google review
Darlene LaGrassa

Darlene LaGrassa

My sister recently had the unfortunate experience of staying at the Leonard Florence rehabilitation center, and I must say that the nursing care was far from satisfactory. While I understand that medical rehab can be challenging, the level of service and attention my sister received was disappointing. From the moment my sister arrived, it was clear that communication was not a priority for the nursing staff. Important information about my sisters care plan was not adequately shared with me. Whenever I had questions or concerns, it seemed like pulling teeth to get any answers. Calls for assistance often went unanswered, leaving my sister feeling neglected and frustrated. The nurses appeared to be overworked and understaffed, which might explain the lack of attention to individual patient needs. There were several instances where my sister had to wait an unreasonably long time for basic assistance, such as help with mobility or medication ( just to mention she was over medicated every night for two weeks). I realize that when she came home administration. This delay not only affected my sisters comfort but also her overall progress in rehab. One of the most disheartening aspects of my sisters stay was the apparent lack of empathy from some of the nursing staff. A few nurses seemed indifferent to my sisters discomfort and concerns, treating her more like a task to be completed rather than a person in need of care and support. A little compassion would have gone a long way in making my sisters stay more bearable. Overall, my sisters experience with the nursing care at Leonard Florence was disappointing and stressful. I hope that the facility takes steps to address these issues, as proper nursing care is crucial for recovery and rehabilitation. I WOULD NOT recommend this facility to anyone seeking attentive and compassionate nursing support.

Verified Google review

Reviews from Google Places for Leonard Florence Center for Living. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.