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Margaret Flaherty

I am a patient at St Joseph's and I'm telling you this is the best place I ever came to I'm glad they sent me here because they have so many people here that care so much about you and so much about your care they help you they give you encouragement and most places don't do that but I recommend anybody that's going to go into rehab to come to this place

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Zobeida Medero

Today I just went through an argument with Diane at the 3rd floor. I was calling them because my mother's transportation didn't want to pick her up at the 3rd floor of the hospital. My mother has been waiting for over 3 hours there, she is diabetic, she has multiple illnesses, she is wheelchair bound, and with poor vision. I don't understand the reason this person got an attitude when I was trying to let her know what it is going because I am not near Boston if so I would take her and bring her back as I has done before however NURSING is making the appointments at a time that I am working or dealing with everything else that is going. I asked to speak with her supervisor and she hanged up on me I called again and ask for the charge nurse but nobody pick the phone and the voice mail is full.

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Dianne Shea

Please do not put any loved one in this place. My mother was in there and I begged for them to get her fluids and oxygen and was told by a male nurse that he called the doctor 3 times but didn't hear back because it was a Sunday. I told the male nurse I was going to call 911 but he said they wouldn't come because her vitals were fine. My mother passed away 7 hours later without ever receiving the fluids or oxygen she desperately needed. My niece had gone to get her belongings and they gave her another patient's things. She finally got most of her things but many things were missing. I was her proxy and didn't get a call about her passing until 9 a.m and the vm stated please call back about your mother but she's ok. Imagine? She had already passed .She passed at 5: a.m This place is a disgrace and I contacted the Governor and Senator Warren so this does not happen to anyone else. Also she had dinner and asked for tomato and mayonnaise and I had gone directly to the kitchen and I was told the delivery hadn't come yet. So I could not believe there was not one tomato or mayonnaise in the building. It may sound foolish but literally ridiculous that they didnt have either item. I had to go to the corner store for both. It might be petty but it's ridiculous on there end. They never followed my mother's diet of no salt. I wouldn't put a dog in this place. Please do not because your loved one just might not come home due to negligence.

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Sarah Bradley

My aunt was transferred here from the hospital. Every staff member was attentive and made sure she was well taken care of and comfortable. When she was placed on hospice care, they were great at communicating with us to keep us updated on everything. I have no regrets about choosing this place for her.

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Tina Galluzzo Caruso

My father needed hospice care, he was near the end of life and on a lot of pain. An Angel got us connected with Dawn, another Angel, and her team. Dawn worked hard with her people to get him there as soon as possible. My father had only Mass Health/Medicare for insurance, not private insurance. St.Joseph’s accepted his insurance and the process was smooth, we never had to worry about funds. Once there, my father was never alone, even when we were not there. There were nurses and staff checking in on him and all of the patients at all times. What I loved most was they knew every single patient on their floor. They did not ignore anyone. I felt a sense of family from all of the staff. I did not feel terrible about going home and getting rest. While one of my sisters was by his bedside, they also made sure she was OK. At this point he was not conscious, nevertheless, they made sure he was clean and comfortable. When my father passed, they were there for him and for us. They were so sympathetic and compassionate, they treated him with so much care and love, as if they knew him forever.