EAST LONGMEADOW SKILLED NURSING CENTER is a Medicare-certified nursing home located in EAST LONGMEADOW, MA. CMS overall rating: 4 out of 5 stars. Google rating: 2.8 out of 5 from 42 reviews. Accepts both Medicare and Medicaid.

EAST LONGMEADOW SKILLED NURSING CENTER

east longmeadow, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

305 MAPLE STREET

EAST LONGMEADOW, MA

Hampden County

Service Area

This nursing home is located in Hampden County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

INTEGRITUS HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.62 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.01 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.9% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 44.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.8
42 reviews
David Rice

David Rice

Recently, I fractured my femur and spent two and a half weeks here. The care I received was outstanding. The physical and occupational therapists I worked with were excellent. My room was cleaned spotless everyday. The aides were exceptional, helping me wash and take showers, and helping me dress until I could do it unassisted. The meals were great with different choices to pick from, daily. On my day of discharge, it was hard saying goodbye to my newly found "friends"

Verified Google review
Elizabeth Hiatt

Elizabeth Hiatt

My dad went there to basically die, he never woke up and I believe he was heavily sedated, didn't last a couple days. He was butt naked one day and when we asked for a blanket they just threw it on him, no compassion as all. I would give them zero stars but not an option.

Verified Google review
Ariana Guzman

Ariana Guzman

Most of the staff here is great! However, IKEA, I think her name is, is a real piece of work. She is rude to patients and to staff and in my opinion should not be allowed around patients. I hope something is done about this

Verified Google review
Shannon Gallagher

Shannon Gallagher

My father was just discharged from this facility after a three week stay. While there, he received excellent care full of compassion and respect. The PT and OT staff were excellent, and each worked with him once a day, giving him two therapy sessions per day. From the aides to the administration, we felt that each person was personally invested in the care of my father. Having read other reviews, it was shocking to see what people were saying. Those experiences were so far from what we had. I would highly recommend this facility and I commend the staff for the care they give their patients.

Verified Google review
Ellen Jergensen

Ellen Jergensen

What can I say, nice looking on the outside but a different story on the inside. I will say the nurses on the first floor were very professional, kind and caring. As well as some of the CNA’s. However some of the CNA’s definitely don’t have EMPATHY! They also seemed to always be short staffed with CNA’s. My relative was left waiting many times for over a half hour to be changed. There was no consistency in the meal schedule and weekends were even worse. The food was mediocre at best and lukewarm most times. As someone said to me ”When you’re in a Rehab, your meal is what you look forward to the most.” I have to say I was not impressed with the Social Services department at all. My relative was there for over 6 weeks and we were only given one Care Plan Meeting within the first two weeks. After that no other meetings, not even a discharge meeting?? Was told it was all set up and didn't need to meet. I guess that’s what happens when you go to the administrator and voice your concerns! Pictures tell a thousand words’

Verified Google review

Reviews from Google Places for EAST LONGMEADOW SKILLED NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.