FALL RIVER HEALTHCARE is a Medicare-certified nursing home located in FALL RIVER, MA. CMS overall rating: 1 out of 5 stars. Google rating: 2.0 out of 5 from 44 reviews. Accepts both Medicare and Medicaid.

FALL RIVER HEALTHCARE

fall river, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1748 HIGHLAND AVENUE

FALL RIVER, MA

Bristol County

Service Area

This nursing home is located in Bristol County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

âš  Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

âš  Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

âš  Below average

Chain Affiliation

NEXT STEP HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.57 / Industry Avg: 0.75

âš  Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.53 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 64.0% / Industry Avg: 20%

âš  Above average (lower is better)

All Nursing Staff Turnover RateFacility: 51.7% / Industry Avg: 35%

âš  Above average (lower is better)

Google Reviews

2
44 reviews
Beth Lacourse

Beth Lacourse

My mom was taken care of better here than any other nursing home/rehab she has ever been in before. The staff was very caring, thorough, and communicative with us. The only downside is the rooms are very small with no chair for visitors.

Verified Google review
Amy Vincent

Amy Vincent

If I could give this awful place negative stars I would. So instead, I leave a truthful and scathing review. The staff are woefully inept at looking around and ascertaining patients needs and wants. It is utterly filthy and smelly. Yes. I realize even the best of nursing homes/ rehabilitation centers have the all common patient odor. This goes beyond that! Way beyond that. The staff are rude, incompetent, and have a cavalier attitude to anything pertaining to ANYTHING, but more importantly, to patient care and their dignity. If I had a choice to recover at this facility or go home to die, I’d choose the latter!

Verified Google review
Bernadette Banville

Bernadette Banville

I was sent here for physical therapy on April 22 by ambulance transportation. I had to visit the restroom immediately so I asked the nurse for a walker and she told me they didn't have any. (You would think for a rehab facility they would at least have a walker.) The patient on the side of me had a walker on the side of her bed so the nurse asked her if I could use it as well as I also asked her if I could use it to go to the bathroom. I noticed the nurse put on a pair of gloves and hand me the Walker, no she did not wipe it down before she gave it to me. I still really had to go to the bathroom so I just grabbed the Walker and walked my way to the bathroom. Once I was finished I went to grab the Walker and realized it had dried feces on the handles of the Walker I had borrowed. I did take pictures of it and I wrapped a ton of paper towels around it so I could get back to my bed. Once I got back to my bed I texted my husband to come and pick me up. I wasn't there more than an hour before he came to pick me up. I checked myself out and came home. This place was totally disgusting! The nurse should have washed that Walker down before even BEFORE giving it to me whether it had anything on it or not. On my way out in a wheelchair I noticed all the railings were just as gross, and filthy! No, I wasn't expecting to go to the Sheridan Tara for rehab but I was expecting the place to be clean. I've worked for hospital cleaning and doctor's office cleaning and adult daycare cleaning for over 10 years and maybe I'm just a perfectionist but I used to clean railings, Staircases, elevators bathroom door handles , the back of the chairs All places that people don't think of hide the most germs . I've cleaned everything to make sure that all the people that have to be in there should be safe from germs as much as possible! I really wish this place could get a thorough cleaning by a professional cleaning company, the patients DESERVE it!

Verified Google review
Veronica Looney

Veronica Looney

This facility is not appropriate for long-term care unless you are desperate. The nursing staff is well-intended but lack the appropriate resources to be effective. The patient furniture is extremely old, broken, and the common areas need attention to include their shower rooms water pressure is warm and the fixtures are old too. In addition, the owners should be fined and forced to update the building. The facility blue collar staff is predominantly non-English speaking such as janitorial and laundry staff which occasionally leads to underlying confusion. I noticed a lack of empathy from numerous professional staff members and overturn of rehiring Social Worker's and physical therapist. Much improvement is needed but in due time I am confident it will happen with guidance from the Department of Health and Human Services inspections.

Verified Google review
David Bowden

David Bowden

This is my second stay with F.R. Health. I was given a choice of 3 rehab centers and was happy to come back here again. The staff is friendly and knowledgeable. The bad reviews I don't understand but everyone has an opinion. It is laid back. Clean. And will treat you like family as another review said. Give it a shot. You won't be disappointed.

Verified Google review

Reviews from Google Places for FALL RIVER HEALTHCARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.