Highlands, The is a Medicare-certified nursing home located in FITCHBURG, MA. CMS overall rating: 4 out of 5 stars. Google rating: 4.7 out of 5 from 311 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Worcester County and serves residents in the MA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
≈ At average
≈ At average
LIFE CARE CENTERS OF AMERICA
Part of a multi-facility healthcare organization
âš Below average (higher is better)
✓ Above average (higher is better)
âš Above average (lower is better)
✓ Below average (better) (lower is better)
The woman at the desk was very welcoming and helped me check in and find my friend's room. The nursing staff on the 4th floor were very helpful also whenever I needed anything. Thank you very much . Everything is nice and clean.
The Highlands is in a lovely setting, with a friendly, bustling staff . My husband had just arrived there, and I could see the CNA’s and social workers scurrying around to determine his comfort level and needs, coming up with pain meds and a walker almost as soon as he arrived. However, as time went on, my husband fell twice in the bathroom injuring his head badly enough to need hospitalization. We ended up withdrawing him from the rehab program.
The Highlands recently cared for my father. His stay was in Hospice and although only there a brief time, the entire staff could not have been kinder. They were so attentive to his needs as well as ours. All we could hope for in providing a comfortable and peaceful passing for my dear Dad. Thank you all so much for your care and understanding at a really difficult time.
The Highlands is a well run facility that is organized with a great staff who greets you upon your arrival. The staff working on the floors are friendly and you can tell they care not only about their patient, but about the patient's family.
My mother transferred to the Highlands for short term rehab after her hospitalization. We chose the Highlands based on her experience during her aunt’s stay years ago and the google reviews.I called and spoke to Cathy in admissions to inquire if a bed was available and provide insight to my mother. She was compassionate and understood my concerns. We had a pleasant initial impression when greeted with a friendly face at the front desk on the evening of her admission and the next morning. The facilities looked and smelled clean although a bit strong of cleaning agents for some who may be sensitive to strong odors. Linda performed the initial intake and recognized my mother from her visits while her aunt was here. She was kind to my Mom and answered all our questions and greeted me the next day by name. Overall, people seem happy to be here and are kind to the patients. So far, we are happy that we chose the Highlands.
Reviews from Google Places for Highlands, The. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.