WACHUSETT MANOR is a Medicare-certified nursing home located in GARDNER, MA. CMS overall rating: 3 out of 5 stars. Google rating: 4.5 out of 5 from 147 reviews. Accepts both Medicare and Medicaid.

WACHUSETT MANOR

gardner, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

32 HOSPITAL HILL ROAD

GARDNER, MA

Worcester County

Service Area

This nursing home is located in Worcester County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

EPHRAM LAHASKY

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.47 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.36 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 25.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 43.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
147 reviews
Julie Johnson

Julie Johnson

I have been to the facility 3 times and each time the aids were awesome. Especially Katlynn Pam Jackie Kim jay and Nicole.My nurses were great anytime I called for help they came. The facility did a great job in finding me awesome roommates!!! Maria and Christ from therapy helped out tremendously and were personalable. The activity team always makes me smile.Amanda kept my moral up. Sean in maintenance took care of every need I had. Natalie the billing lady is really really helpful. Courtney the unit manger was helpful with setting up meds, oxygen economy for discharge and answered all my questions about meds. Katie, the Director of Nursing helped me out greatly with Everything from room changes to med changes to dr appts and finally to my discharge. All the staff will be greatly missed.

Verified Google review
Mary Jay

Mary Jay

I just spent three months here after a medical illness. When I arrived, I could walk, stand or take care of myself. With the help of the PT team here led by Bob, I am now walking, climbing stairs, and standing. My endurance, strength and balance have all greatly approved. A+++ to Bob and his team. The CNA's I had especially Pam (a supernova of love and caring) and Nikki were amazing. The Nurses especially Winchel and Irene treated me with dignity, were there if I wasn't feeling well and taught me about the new meds I have to take. The Activities department ran daily and varied programs to keep people active. Amanda, Shannon and Heidi were delightful and fun. Sonya the Social Worker helped me with any issues, a real problem solver. Just about everyone I met there were kind wonderful people. And I made friends and we all support each other in our health journies. The only issue I would say I had was the food needs a little help. But otherwise I am pleased with my stay. Thank you everyone! 😊

Verified Google review
Brittany Field

Brittany Field

My brother is a long term resident at Wachusett Rehab and Nursing and I have nothing but positive things to say. My brother is well cared for and happy. They are wonderful in communication if something is going on with him. The nurses are wonderful in how they interact with him. The support staff is also very communicative and attentive. His social worker Sonya has been incredibly helpful with his case and I appreciate everyone’s intentional care.

Verified Google review
Devan Miller

Devan Miller

I cannot say enough wonderful things about Wachusett Rehab. From the moment you walk through the doors, you are met with kindness, professionalism, and a true commitment to patient care. The entire team goes above and beyond to create a supportive and healing environment, ensuring that every patient receives the best possible care. A special shout-out to Sonya, the incredible social worker! She is an absolute gem—compassionate, dedicated, and always willing to go the extra mile. Sonya truly listens and advocates for patients, making the process smoother and less stressful for both patients and their families. Her kindness and expertise make a world of difference, and Wachusett Rehab is lucky to have her. If you’re looking for a rehab facility that treats you like family while providing top-notch care, Wachusett Rehab is the place to be. Highly recommend!

Verified Google review
Rick Mriglot

Rick Mriglot

My mom has been at Wachusett for over a year now. I can't say enough how fantastic the whole staff is . The nurses, aides, p.t., administration, activities, housekeeping, and maintenance are all wonderful. The menu and kitchen are excellent as well. Everyone and each department makes you feel like they really care about their residents. I recommend Wachusett Nursing and Rehabilitation Center to anyone looking for a professional and caring facility for their loved one . Thank you everyone, Diane Mriglot

Verified Google review

Reviews from Google Places for WACHUSETT MANOR. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.