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De Gen

Food is terrible, not hospital terrible, like a human being shouldn’t be eating it, terrible. The place is disgusting, there’s dust balls rolling around on the floor everywhere and it looks like they haven’t had anyone truly clean that place since it opened. Wallpaper is ripping off the walls in the bathrooms. A lot of great CNAs but a lot of them have horrible attitudes. One of them told me they’re short staffed and overworked because a lot of the CNAs don’t show up and call out all the time and management won’t fire anyone for attendance. Especially on weekends, I asked who comes in to help and she said no one, they’re just expected to double their amount of patients. When there were only 2 CNAs during evening shift, patients were waiting forever for help with bells ringing, even when I asked for help for my mom I was told someone was coming and it took over a half hour…to no fault of the staff, they had sweat pouring down their faces while they ran around... I asked why management wasn't here helping. I was told was told management refuses to come in to help on a weekend or night shift. When they’re short staffed they’re told too bad and made to work multiple floors with way too many patients, which make people like my mother suffer. It’s really too bad, you can tell a lot of the staff care and would be putting in their all but are very run down and defeated by extreme lack of support from management.

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Sophia Reaud

I am so very grateful to all of the staff at Seacoast for the love and care they gave our Aunt KK. I can’t say enough wonderful things about this facility. I would not hesitate to recommend Seacoast for rehabilitation and/or long term care. Thank you for all your hard work!

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Kevin Gray

In a time that is very difficult with aging family members there is nothing more significant than a supportive environment for your loved one and your family. The entire staff from the executive director, nurses, cna’s right down to receptionist made this difficult time so much better I will always be thankful for them! Thank you so much Seacoast sending the love right back to you! ❤️❤️❤️

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Jeffrey Gray

My father was in and out of Seacoast for the better part of 2 years until he became a full time resident in November of last year. He was a challenge in many ways and the management and front line staff met every challenge with professional compassion. When a concern did arise, the management was quick to respond, find a solution and follow up immediately. The front line staff including the Nurses, CNA’s, house keeping, therapy/rehab and kitchen staff were all in tune and knew him by name, his likes and dislikes, and treated him accordingly, with respect and dignity. It was a comfort knowing he was in a safe, loving environment for his final days and we are forever grateful to Seacoast and their wonderful staff.

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Diana Garry

On Red Sox opening day, 4/4/25,my mother was admitted to Seacoast Nursing and Rehab Center. A volunteer group, Friends of Seacoast, sponsored a Red Sox opening day party, and I immediately saw that many people make the residents of Seacoast feel welcome and supported as part of the Gloucester community.Later during the month we relaxed in a beautiful on site garden with its own goldfish pond. Anyone would agree that this volunteer creation is a beautiful space. Thankfully, Kathleen Jones Menesale, director of Admissions and Marketing helped us every step of the way. It took us over a month to pull together all the moving parts:hospitals, rehab, a flight to Massachusetts while caring for her Covid and injuries, and the emotions of leaving her Florida home. Thank you Mrs. Menesale! She is kind, patient, professional and knowledgeable. To summarize, she is excellent at what she does.! Another important aspect of nursing home living is the food served. This is one area my mother raves about. She was admitted at 92 pounds , and is currently on her way to gaining her pre-admission weight. In addition, there is an array of activities available every day. Each resident is able to choose many options. The OTs do their own thorough assessment to learn about the resident and they are open to new ideas. Each month a new calendar is printed for each resident with the activities offered. From talented musicians, literature, to black jack and bingo, there is something for everyone. Moreover, our family was able to host a party for my mother in a wonderful recreation room for just that purpose. Four of her siblings attended including her sister who also resides at Seacoast. All of them in their nineties, they attended with other family members. Today, my mother has been living at Seacoast for 24 days. In time, I hope she will feel like the nursing home reflects the wonderful community of Gloucester, and a place she can call home. To summarize, my hope is that others who may be facing this type of challenge will take a serious look at Seacoast. What I have experienced is a well maintained physical structure and professional management in each department. Any issues, problems or concerns will be handled by experienced professionals who will listen to the family's and resident's questions and concerns. They want their residents to feel safe and secure. Seacoast's goal is to strive and always improve.