CHARLENE MANOR EXTENDED CARE FACILITY is a Medicare-certified nursing home located in GREENFIELD, MA. CMS overall rating: 1 out of 5 stars. Google rating: 3.6 out of 5 from 20 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Franklin County and serves residents in the MA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
INTEGRITUS HEALTHCARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
This place is excellent. The staff is caring and attentive. Staff will contact you if something happens to your family member. Very compassionate staff who will listen to you. After several terrible experiences at other facilities we are glad we picked Charlene Manor
My father recently stayed at Charlene Manor for about 10 days after a 3 day stay in the emergency room. The staff was friendly and kind, the rooms were clean for the most part and he enjoyed the meals (they have a list of substitutions if you don't like the main meal). He was there for rehabilitation, and after a few days was mostly mobile. My only concern was that he missed a shower time and I had to press them to get another one, but they did without question after I requested it. He was a little unsure of where he was able to go, or what he was allowed to do, but after a few days he took a few short walks around the halls, I'm not sure if they went over that with him or not. Like I said, staff was kind, just don't be afraid to advocate for what you or your family member needs
wonderful skilled nursing facility- great, dedicated staff that give 1000% to the residents. highly recommend!! clean facility, newly renovated rooms. best in Franklin County!
Charlene Manor took care of my mother from the first year of Covid lockdown to this past month. She had 4 years of compassionate care and I am grateful to have placed her there.
I had a family member in local "for profit" nursing facility for 5 years before moving them to Charlene Manor, a non-profit facility. I can tell you with 4 years of first hand experience there, that Charlene is the best local nursing home hands down. None are perfect, nor can they be and keep their doors open. They never once failed to meet any request we ever had in regard to the care of our loved one.
Reviews from Google Places for CHARLENE MANOR EXTENDED CARE FACILITY. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.