ASPEN HILL REHABILIATION & HEALTHCARE CENTER is a Medicare-certified nursing home located in HAVERHILL, MA. CMS overall rating: 3 out of 5 stars. Google rating: 4.5 out of 5 from 104 reviews. Accepts both Medicare and Medicaid.

ASPEN HILL REHABILIATION & HEALTHCARE CENTER

haverhill, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

190 NORTH AVENUE

HAVERHILL, MA

Essex County

Service Area

This nursing home is located in Essex County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

MARQUIS HEALTH SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.54 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.59 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 47.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
104 reviews
Katharine Travers

Katharine Travers

Amazing care and wonderful staff! My family and I are so grateful for the care my dad received at Aspen Hill Rehab after his recent hospitalization. From day one, the entire team was kind, attentive, and truly invested in helping him get back on his feet — literally. A very special shout-out to Joe in Rehab — his dedication, positivity, and expertise made a huge difference in my dad’s recovery. He took the time to explain everything, made therapy enjoyable, and genuinely cared about my dad’s success. We cannot thank Aspen Hill Rehab enough for the compassion and professionalism they showed our family. I would highly recommend them to anyone looking for exceptional rehabilitation care.

Verified Google review
Vanessa Duquette

Vanessa Duquette

Our family is deeply grateful for the care my dad received at this rehab hospital. From the moment he arrived, after a very difficult experience at another facility in the Merrimack Valley, he was met with professionalism, kindness, and genuine compassion. The team welcomed him with high-quality, attentive care that immediately restored trust. Navigating an end-stage illness is incredibly hard, and the staff eased that burden as much as possible with skill, patience, and empathy. Elizabeth, in particular, made a meaningful difference. She helped make his nights feel less lonely and did an excellent job engaging with our family so we always understood how he was doing. Her compassion and communication meant more to us than she probably realizes.

Verified Google review
Steven Etter

Steven Etter

All of the staff that I dealt with here were fantastic! The facility is clean, the staff are friendly and caring. My mother was here for care for about 45 days. I visited her everyday so, I had a chance to see and meet the nurses and staff members that were caring for her. Everyone was caring and eager to help with any needs that arose. The facility stayed in contact with me as I was the health care proxy, and kept me updated to any changes of condition or medication as they happened. I would recommend Aspen Hill to anyone.

Verified Google review
Lisa

Lisa

Taking wonderful care of my cousin. Special special shout out to Heather the respiratory therapist. It may seem irrelevant, but it is not. After I left visiting my cousin, I came out and my battery was dead. Could not find anyone to help me called Triple A and they said it could be at least an hour. The lovely woman at the reception desk asked everyone in the facility if they could help me and Heather came to my rescue. Not only did she help me, but she drove home to get her jumper cables! I was on the phone trying to cancel my order with Triple A When she came back ready willing and able to help. Turns out I needed a new battery. Again it sounds irrelevant, but it is not!! The kindness everyone in this facility, especially Heather showed me is clearly an indication of how they treat their patients. I just know it. I’ve never seen more caring wonderful people in my life and Heather told me there was nothing I can do for her, but I’m gonna make sure I have all sorts of chocolates For the next time I see her !!

Verified Google review
Norma Perez

Norma Perez

Notice how majority of the 5 star reviews are all within the same time frame and only have 1 review? That’s because they’re bots and not real people ..paid for by the company which should say enough about this facility. I am constantly in and out of different inpatient facilities due to my line of work and this is among one of the worst facilities I’ve come across. Do not let their cheap renovations fool you.. My relative was admitted here to the long term floor and was eventually pulled out by family due to the lack of care and ethic. When I brought my concerns to the DON, I was belittled and treated with much disrespect that I don’t understand how they’d even hire someone like her. The nurses/nurse aides are running around like chickens with their heads cut off due to the lack of staff they have to begin with. Rarely did I see the same faces while visiting pointing to a high turn over rate. The food given to my relative was insulting & should be invested in rather than a new lobby to APPEAR half nice. Shady place that should be reviewed immediately. If you have a say in your care or the care of a loved one, do right by them and refuse Aspen Hill.

Verified Google review

Reviews from Google Places for ASPEN HILL REHABILIATION & HEALTHCARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.