LEE HEALTHCARE is a Medicare-certified nursing home located in LEE, MA. CMS overall rating: 1 out of 5 stars. Google rating: 2.3 out of 5 from 15 reviews. Accepts both Medicare and Medicaid.

LEE HEALTHCARE

lee, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

620 LAUREL STREET

LEE, MA

Berkshire County

Service Area

This nursing home is located in Berkshire County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

NEXT STEP HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.55 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.04 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 63.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 58.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.3
15 reviews
Matt

Matt

The majority of the nursing staff(Unit1)neglect there duties for there patients. Never once heard from the facility doctor or updates if they change medication. Unit 1 Staff at times rude and dismissive. Few times family was never alerted when patient was sent to hospital who does this? Had family in there 18 months last 14 in Long Term Care. Was severely neglected, room was kept unsanitary constant overflow of trash in the rooms bathroom and in common area. Floors dirty. No communication from case manager last 7 months she was was there. She passed away in hospital with care at BMC Comfort Care Palliative Unit. Shame on Lee healthcare for how you treat patients.

Verified Google review
Jeff Batchelder

Jeff Batchelder

My wife was recently a patient at this facility. She was sent there for physical and occupational therapy following back surgery. This was largely neglected as she was there 5 days before either of the two were begun. They had her in a wheelchair for nearly two weeks with physical and occupational therapy taking up approximately 25 minutes a day 5 days a week with nothing being done on the weekends. The food that was served in this place I personally would not serve to my worst enemy on my worst day. In the 21 days that she was there she lost 8 lbs. Not only would I not recommend this place to anybody that needs to have a family member there . Rather I would question their sanity for sending their family member to such a place

Verified Google review
Melissa Irwin

Melissa Irwin

My grandmother has been there since October there has been nothing but emotional and physical neglect. All staff is very cruel, unprofessional and unkind. Recently, my grandmother became sick and they played it off. As just a cold. The nurses kept lying to my family about her temputure be taken finally One nurse took her temperature. While my aunt was there and It was almost 102!! my grandmother never was seen by one of the doctors. She became sicker and sicker. finally after a few weeks of pleading. my family was able to get her to the hospital where she was diagnosed with Covid and pneumonia!! this is completely horrific and disgusting!! . My grandmother could’ve died. your place should be shut down.

Verified Google review
Segalla Sand & Gravel, Inc.

Segalla Sand & Gravel, Inc.

My grandmother was transported here from Baystate. She died within less than 2 weeks in hospice care. Prior to being transferred from Baystate, she was stable, able to talk, get out of bed with assistance. Which is why they released her. My sister and I visited her every day to check on her and every time we were there we had an issue. One example she was on puree food diet. She had french toast caked onto her dentures that had been left in for over a week. We had to ask if she was being rotated, even after we requested nurses to write on the white board when they were in and position. She ended up being bed ridden. If you do not want to care for someone, don't become a nurse. This job isn't for everyone. Imagine if this was your relative? Someone you care for and they were getting minimal care.

Verified Google review
Michael Sayers

Michael Sayers

To Lee Health Care, My father Walter A Sayers Jr was admitted to the hospital, and ultimately had to spend some time in rehab where he was sent to Lee healthcare. I told these people on numerous occasions my dad did not want to be vaccinated. My dad and my families natural immunity was good enough and you took that from me and from him and from my grandkids and for my kids and from his wife for that you will pay. We actually refused the vaccine and we had to do all of our meetings outside when I came to visit. When I came to visit, he was unkempt His hair was a mess he had food in his beard. My dad did not wear a beard. My dad would sit in front of the mirror for hours combing his hair. My father was vaccinated without my permission without my step mother’s permission. Your people are the worst. And for that I am going to sue you for everything I can. I just wanted to inform you. Sincerely, Michael Sayers

Verified Google review

Reviews from Google Places for LEE HEALTHCARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.