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Lindsey Rodriguez

My mother was placed here for rehab. In the hospital she was a 2 person assist to the bathroom and was ordered physical therapy every day. In the 2 weeks she was there, no one assisted her to the bathroom. The call button didnt work, the safety grab bars fell off the wall if touched and there was no lights outside the facility. She did not feel safe. My family and i stayed with her majority of the time. When i asked for a transfer, the administration asked for 24 hrs to rectify the issues. They discharged her immediately saying she was at her baseline. She went home with no services in place. 2 weeks later she was back in the hospital for the same issues. This place was an absolute nightmare. What we saw will haunt me. I wish all the patients had family advocating for them. It needs to be investigated and shut down.

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PLC

I am so so sad to say that my mother passed away while in this horrible place in 2015. I needed her to be near where we lived and after inspecting the location I chose keystone, so I could get to her in a hurry if needed. I was her advocate and it worked for a while. I have too many details and not enough room to write. I will never forgive myself. I’m so so sorry Mom. It’s 2025 and I see complaints are the same if not worse. Find somewhere else if you need to place a loved one. But keep them close for as long as you possibly can. ❤️‍🩹☮️🙏

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Rebecca Fischer

One of the individuals I care for needed a short stay in a more hands on setting. The whole team was great from start to finish. Rebecca P helped so much throughout the whole journey. Discharges can be difficult with all the med policies; they set us up for success when it was time for him to come home. Thank you for eveything!!

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David Rose

I had a brief experience at Leominster rehab. Some upgrades needed in the building. The social worker is amazing. Rebecca was always available for questions and support. Best social worker I have ever met. Also my nurse Leslie was so good and compassionate. Highly recommend

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Ann Marshall

Please do not place your family member in this place. This is a place to die. My poor sister dies there over a week ago and they still not have signed her death certificate!!! The funeral home has been calling every day, I have been calling!! The place is so run down. I will say the social worker and Carrie the nurse were extremely helpful other than that workers are on their phones all day ignoring the patient. My sister has had at least three bad falls there because no one comes to help when you buzz, so she tried to get up on her own to go to the bathroom. I could go on and on about all the bad stuff in this place. Please consider another place!!