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Trueassurance1

MOST RECENT EXPERIENCE I have never seen a nursing facility that mombo jumbos the law like this facility, which says thE Doctor invoked an expired health care proxy, simply because they wanted to put my mom in long term care against her wish, it's all about the money Trying to work with them even though the using the law tupsy turvy i am being patient with them as health care professionals and very unrespectful but they not giving me anything to work with but snobbish behaviors. I am being patient due to the fact that they are changing their words and being controlled. Their plan was to put my mom in long term care but they act like they care about the patient when it's really about the money. Patients are seen as business, the person who brought the patient has to get an amount for bringing the patient and they don't want patients to leave even though the services are not being rendered. The facility favors who ever brought the patient even though it's an expired proxy which they verbally tell you their doctor invoked i hope they don't get in trouble because sometimes you treat someone badly the karma comes even though the person doesn't take any action people dont know who they dealing with something done in fun might bring a whole lot of repercussion. Don't ever let them do a fake test on your loved one Don't ever let them lie to you about fake invoked health care proxy. When they are wrong don't worry they will even threaten you with the law and police which gets the patients upset with the whole system On the website since dec 2, 2025 till some days after the facility had a meeting with my mom pricing was 1200/month - 3200/month. On the 15th of January they handed me a paper work for mass health and the cost was still the same even my mom saw the cost on the 16th of January 2025 on the website it was inflated to 3200-11k+/month even my mom saw it with her eyes reason they arrange with my brother to do a false and coerced cognitive test on mom and manipulated the test even though my mom passed but these people are lieing under duress , now for this one I would be back to deal with àny information anyone uses to mess with my moms background too bad her son is involved. The bible says there is a season for everything. I hope they adjust the long term care with their SC-1 form. They think I am after their licenses which I am not I would be glad to give a warning for the sake of the others I am taking my time to explain to them they are getting everything all wrong but they don't understand these law terms hence I am a lil frustrated with a whole lot of ignorance i have to keep up with I hope they don't get in trouble for even saying an expired proxy is being used as invoked by a doctor as a valid proxy. Reading their body language the whole system is a Sham

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Tina Cafarelli

My mother was brought to LifeCare back in Easter of 2021 .She started out on the 4 th floor ,she would ask the staff how long she had been there ?They would tell her they didn't know then would she would ask how long she will be there ?They would say they didn't know that either ? I know they did because it is in their records of everything from entry to meds to their care plan . Every time we would go and see her the person at the front desk was nice but not the staff on the patients floor . One time I was asked who I was and when I said my mother's daughter I was told no you aren't ,I had to show my ID and birth certificate to proof it . They would be rude when I asked them anything and gave attitude when I would call on the phone . My mother was moved down to the second floor and that wasn't any better . I found out tonight that they would leave her unchanged for hours that my mother said she got a UTI and a bladder infection a few times and that they would change her only after complaints . My mother would occasionally would want to get out of bed to sit in the wheelchair to go see other people or do some activity . They knew she would she was known to fall and one day she feel out of the wheelchair and ended having a huge black eye on her right side of her face . The nurses did nothing about it and just treated it as if it was no big deal . If asked about what happened ,she was told to say "she just had an accident ". She would try and bathe herself because she said they hardly did even though she had her own body wash . She said she would be in the same clothes for a few days .If you are thinking of bringing a loved one here : DON'T you will think everything is okay and they act like it is ,but it isn't .

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JOYCE CAPITAO

I recently visited a friend at Lifecare Center of the North Shore and was impressed by what I experienced each time I visited her. As I entered the building, a friendly receptionist was available to assist me. I immediately noticed a clean, bright, and happy environment. When I reached the floor, my friend was on, I observed the staff busy attending to their residents with joy, kindness, and dignity. A gift we all need, especially as we age. This same staff was polite and helpful to me when I needed assistance for my friend. One time I had to look for her in PT, which I couldn’t find. I asked a worker who was walking towards me. Barbara not only showed me where the room was but walked with me. When my friend wasn’t there Barbara told me she wouldn’t leave me until we found her. She cheerfully gave me the support I needed and of course we found my friend. Cassarra the director of activities is cheerful, finds activities that help the residents, smiles a lot, and truly cares about them. The personal touch at life care center is a quality to be cherished.p

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Susan Birkmaier

Carelife is a well Estimatment.. Safe and Secure.. Clean" Welcoming Environment.. Taken Care of People You ❤️ Love.

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Nichole M.

Life Care is phenomenal! Not only do the people working here make you feel like family but being able to get to know the residents and share with them in fun times like spa day for ladies or even a fun day just having ice cream with them in the summer just shows how much the people care! Kayleigh who is amazing, always so friendly and supportive and always looking for ways to have fun with the residents is incredible. She always goes the extra mile and for that reason alone says so much about the care and efforts that get put into Life scare center on a daily basis.