REGALCARE AT COURTYARD-MEDFORD is a Medicare-certified nursing home located in MEDFORD, MA. CMS overall rating: 1 out of 5 stars. Google rating: 2.3 out of 5 from 16 reviews. Accepts both Medicare and Medicaid.

REGALCARE AT COURTYARD-MEDFORD

medford, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

200 GOVERNORS AVENUE

MEDFORD, MA

Middlesex County

Service Area

This nursing home is located in Middlesex County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

REGALCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.63 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.62 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 48.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 34.0% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

2.3
16 reviews
Laura O'Leary

Laura O'Leary

I have only been here since yesterday and have had enough. I was admitted with the claim that they would be able to care for me given my severe disability (power wheelchair and Hoyer dependence due to multiple sclerosis) and illness (end stage renal failure on dialysis). .They struggled to Hoyer me, making me wonder how they will get me to dialysis. I was left alone for 4 hours with a bed as hard as concrete, no pillow, no call bell and no TV. I have yet to meet a case manager or someone from administration. At one in the morning, a staff member came in, took my water, threw me all over the bed and yelled at me for my personal wheelchair being "in the way". The food is terrible (and I am not fussy) and I almost choked on it since the bed doesn't allow me to sit up enough to safely swallow it Avoid

Verified Google review
Maggie

Maggie

I'm reading everyone's comments and making me feel like maybe our mother will not be okay, please i hope this isn't the case she also had a stroke and can't move to much i'll be checking in like the clock with my brothers. The staff was friendly, and room was cleaned. #prayersup and Thanks for sharing cant rate as of yet haven't been here long. Now 4wks later I'm Crying every night because I've place our Beautiful mom,and this dirty nursing home/rehab she's not improving to me and trying to call for updates impossible,No hot water, clean wash towels etc,and now the Storm she can't even walk. I wished I listened theses reviews are true.# fightforyourloveones.

Verified Google review
Lauren Laskey

Lauren Laskey

If I could give this place zero stars, I would. My grandmother suffered horrific experiences there before she passed. There were a few good caregivers there but the majority were utterly incompetent. Too many of the staff lacked basic human compassion, empathy, and respect. Management repeatedly proved they did not care about improving the quality of life of people in their care. Absolutely shameful. Stay far away from this place if you can.

Verified Google review
Ailany

Ailany

We were so scared to put our grandma in a nursing home, but very happy with our choice… We visit often after 5pm every time we get there everyone is so friendly and welcoming. Rehab team is awesome. Activities department is amazing and I can’t thank D unit nursing staff enough

Verified Google review
Rosa Petrillo

Rosa Petrillo

My experience with this place is that, when my mom first got here two months ago I was concerned that she was put on a room with other patient and that freaked me out because I come every day to see my mom and help her with anything she may need. She got a stroke and can’t really have a conversation or move to do anything for her self. she can say some words. I immediately went to the nurse director to ask for help because I have a big family that comes all the time and it wasn’t good to have my mom in a room with anyone because it wouldn’t be fare for the other person staying in the same room. But the nurse director Malik Simpson calm me down and said I can take care of it now. He walked me around and checked if there was a single room and found a better room for my mother. I went from crying to thank God for the help that Malik gave my family. And the director of the facility Alex Morry also was standing in the hall way and came to the room to check if everything was ok. He let us know that if we need help to never hesitate to go to his office. God bless these two hard workers and they good heart to help. Iam happy to have my mother under they look and management. 🙏🙏

Verified Google review

Reviews from Google Places for REGALCARE AT COURTYARD-MEDFORD. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.