Brandon Woods of New Bedford is a Medicare-certified nursing home located in NEW BEDFORD, MA. CMS overall rating: 1 out of 5 stars. Google rating: 2.7 out of 5 from 9 reviews. Accepts both Medicare and Medicaid.

Brandon Woods of New Bedford

new bedford, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Individual

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

397 COUNTY STREET

NEW BEDFORD, MA

Bristol County

Service Area

This nursing home is located in Bristol County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

ELDER SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.65 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 63.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.7
9 reviews
Thomas Damiano

Thomas Damiano

Terrible place I visited a friend there. Rude staff and this business was fined one of the largest fines ever, almost $500,000.00 in fines for sexual and physical abuse. Horrible place

Verified Google review
M G

M G

My mom has been at this location for a few years. I can honestly say the RNs/LPNs that Ive come in contact on the 1-2nd floor are great. They show a real concern for my mom.

Verified Google review
Gail Oliveira

Gail Oliveira

My mom has been under BW of New Bedford care for 3 years. At 96, dementia has progressed and she needs much assistance as this devastating disease has taken its toll. The staff has been wonderful and caring. She is treated with dignity and respect. Our family could never have kept her safe at home, given the lack of resources for home care. We are grateful since there is a lack of local places offering similar services….allowing us to visit often.

Verified Google review
Marlene Francis

Marlene Francis

It is a horrible place and their practice of sedating patients needs to be investigated by the government. Nearly everyone there is on sedatives. They gave my father 400mg of Trazadone every day (the maximum legal dose), and other sedative medications as well. My father was not depressed and there was no reason to give him antidepressants other than to sedate him. My father had a stroke and was sent there by St. Luke's Hospital for his recovery. Although he had recovered from his stroke, he was held there against his will for months. It was not specifically the management's fault he was held there, but they violated their ethical obligation to ensure his discharge once it was apparent he had recovered. They should have insisted that he not be held there against his will. They do not have an outside courtyard or exercise facilities. A+ for the staff, though. They were very friendly and did seem to care about the patients. The food looked pretty good. The facility was outdated, but clean. I have the impression that very few patients ever leave there. I believe is it mainly not a recovery facility and it is mostly a place were people go to be sedated and warehoused until they die. I hate to write bad reviews, and I did really like the staff, but I believe what they are doing is unethical, and probably illegal. The patients are medicated to a point of slurring their speech and moving around like zombies. There is no quality of life there. It is like a prison for the elderly and feeble minded. Brandon Woods New Bedford is a horrible place. I have tried to be fair, but honest in this review.

Verified Google review
layla g

layla g

Absolutely horrible, treating my gramma like a damn vegetable and no help, no people who speak English. Smells disgusting. No one at the front desk, and more.

Verified Google review

Reviews from Google Places for Brandon Woods of New Bedford. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.