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Denise Cooper

Very nice place. Very accommadating. Very knowledgeable telling me about your policy's and protocol.. very clean. So far so good..

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Luke L

This place treated a grandparent horribly and actually talked crap about family members in front of us while visiting. The CNAs are unprofessional and admin staff was threatening. Do not recommend at all.

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Julie DeTerra

Amazing and kind staff. My mother in law is well taken care of. Very clean. Beth Ann in admissions is the best! She is always helpful and extremely knowledgeable. My father in law was also a patient there and received excellent care. Highly recommend The Oaks.

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Donna Doyle

My 90 year old uncle is there. He came in for rehab after an hospital stay and has now transitioned into long term care. The business office, counselors and case managers have been wonderful to deal with and very informative. The health care providers are kind and knowledgeable and my uncle really likes them. You feel welcome when you visit!

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Odbonesneelix

Tobey Hospital sent me there for PT, which was the wrong thing to do! I got there at 11:30 AM. and was put on a bed. I was told that even if my pain meds were late on arriving, they had a stash of most pain meds so I wouldn't have to go without. My first dose was due at 1:30: PM. I had to wait til two. No big deal. I was not given another dose of pain meds the whole time I was there. I kept asking about meds and was told the pharmacy hadn't delivered them yet. At 2:00 AM I still hadn't received any meds. The CNA told me I needed to call an ambulance and go to the hospital because they weren't addressing my pain. I waited until 4:00: AM and finally asked her to call the ambulance.I had trouble walking so two aids walked me to the bathroom. When I got back to bed they were angry and said they wouldn't be taking me to the bathroom again because they couldn't spare two aids to help me!!! It was a blessing in disguise because I was sent to St. Luke's Hospital and they ended up doing surgery on my spine. If I had stayed at The Oaks I could've ended up in worse shape because I needed surgery not PT!! One of the staff was nice at first but became hostile as I continued to ask for pain meds. Not a nice place at all! Stay away!!!