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Lisa Oliva

Not a good start at rehab. Food was cold and inedible. Even if it was hot it would have not been edible Everything on the try is stuff I can not eat. Have not gotten any of my medication. Roommate is horrible. Absolutely no care here at all. No one from administration even came to see me except to say they would talk to me tomorrow. The na and nurse had no idea about my condition or why i was here. I had to tell them they needed to check my blood sugar. To which one said they already had. I wouldn't even give this place 1 star. Only been here 4 hours. Three days later still having the same issues. Nothing has changed. They are still denying me my medications. I adked for my insulin and was told i didnt get it with my noon meal. I said yes I do. I have my discharged paperwork which clearly states when and how much I will get at all meals weither Ieat or not. I had to ask to talk to the dr. Then 3 hours later they told me he went home. Took a family member to call for then to give me my dose of insulin.

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p ari

If this helps save even one person from coming here it is worth writing. The floor my grandfather was on smelled like urine- all the halls, the common areas, and his room. A rat crawled into the room one day when I was visiting. When we brought this to the staffs attention, the response was "it's winter so that happens." My grandfather, who has parkinsons and dementia, was not given his medication for numerous days. His bed reeked of urine and clothes were soiled. He has little to no independent mobility. The next day I came back he was not in his room. When I asked the attending staff where he is, they very obviously began to panic because they had no idea where he is either. We eventually found him in another room, confused, and knees BLACK AND BRUISED from falling and being left there. Will be pursuing legal action for extreme negligence. Do not send your loved one here.

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Tammy Hairston

Horrible care! The neglect and non compassion is horrible. The director of Nursing is arrogant, ignorant, and rude. Can’t answer questions properly and very defensive. (Jaff) No incident reports are filed, No one can explain when the patient’s are hurt or badly injured. Patients fall, hygiene is horrible, and the list goes on. Please don’t take your love ones here. You’d regret it. The only good staff are the Physical Therapist and one Aid that actually works.

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Heather McCarthy

My Mom was here for rehab after breaking her leg and being non weight baring(and still is). All the Staff PT OT and the nurses were all so caring and helpful and got her ready go home. In the 2 weeks that she was there my family and I had nothing but nice things to say about her team. Clean inviting and even called me to come check the place out before she was admitted.

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Callie Antonelli

Please do not send loved ones or patients here. My father was here and was neglected. We had to file neglect, and refused to send him back to their care. Staff ignore patients needs and are outright rude to family. They are clearly understaffed which is irresponsible of this administration. Big changes need to be made here. Facility may be nice but this is deceiving.