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Joy Peskin

My 79-year-old mom was discharged from Lasell House today, after one moth of exemplary care following a fall which led to a fractured pelvis. Andrea, head of nursing, was so intuitive when it came to my mom's care. She was warm and accessible, and always made me feel she had time for us. Heather, the social worker, was so kind and collaborative. My mother has mental health challenges which were triggered by the fall. Heather worked with me at every step of the way, strategizing and helping me plan for my mother's move to an assisted living with a mental heath care program. Kai, who manages activities, was amazing. She took the time to give my mom a manicure, and the photo I received of mom's pretty hands made my day. Kai is just a ray of sunshine, someone who clearly puts her all into her job, and comes to it with passion and kindness. I know she will go far within this organization. Also, Scott, a NP. This man has the patience of a saint. My mom had a big emotional breakthrough with Scott, which I witnessed. This wouldn't have happened if Scott hadn't taken the time to sit with my mom in a completely calm and unhurried way. Tammie was my mom's first nurse when she came into Lasell and last nurse when she left. Tammie was excellent all the way through, but especially fantastic this past weekend, when my mom was really struggling emotionally. She's a gem. Special words of praise, too, for Elizabeth, a nurse on the floor, and an aide named Marie. Marie was so bright and cheerful, so calm and kind--just the right vibe for my mom. She brightened the room every time she walked into it. Elizabeth was also excellent and was especially comforting this past weekend. Lastly, Ryan, the PT. What a wonderful human. He got my mom up and walking with such kindness and care. I owe him a huge debt of gratitude for being so patient and encouraging, and for making a big impact on my mom's physical recovery. One of my mom's favorite quotes is this: “At the end of the day people won't remember what you said or did, they will remember how you made them feel.” ― Maya Angelou The Lasell team made me feel that my mom was in the very best hands this past month. I'm ever grateful.

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Debi Glasheen

The team at Lasell House are amazing! From the time of my mother’s admission and working with Marie until her discharge my family and I were so pleased with everyone. Everyone treated my mom so great. She especially loved being engaged with the activities, the activities team are so friendly and fun! Mom always had a smile on her face. Thank you to everyone for your kindness!

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Corinne Troiano

My 90 year old mother recently spent about a month at Lasell House, and we were all very pleased. In addition to the surroundings being pleasant and immaculate, the staff is strong and competent in all areas of care (nursing, physical therapy, recreation, etc.). We were particularly impresses with Heather Bushmich and the staff of social workers that made my mother's transition back to her home so seamless. In a time when your loved one is vulnerable and in need of help, it is heartening to know there are still places like Lasell House that care about what they do and the people in their charge. Many thanks to them!

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James David Christie

I spent a week in rehab after emergency hip replacement surgery at Lasell House. Three marvelous members of the administration greeted and checked in on me several times during my stay: the director of Lasell House, the director of nursing and the director of admissions. They were wonderful in making me feel welcome. The nursing staff, especially the day shift, is truly outstanding and I need to mention the hard-working RNs: Martin, Ed, Moses and Elizabeth – they were amazing and such lovely people. Two of the CNAs were also outstanding: Mark and Jessica – they were so kind and helpful. I also noticed the great care and attention the two of them gave to the other patients. The PT and OT departments are wonderful and live up to their already stellar reputation. I am so thankful to each one of them for the time and caring work they did with me. I made very quick progress because of them and was able to return to my home a week earlier than planned. I would also like to mention the superb food service. Lasell is a place where no one can complain about the quality or the preparation of the food – the food is served at an excellent temperature and the quality of the products, and the care given to the preparation of meals are outstanding. The chef’s entrée of grilled shrimp on a bed of wilted spinach rivals that of any of Boston’s finest restaurants! My room was lovely, and the housekeeping staff does an excellent job keeping the entire place immaculate. I feel incredibly grateful that I was able to have my rehab at Lasell House - I am only sorry there is no way to give them a 10-star rating, which they truly deserve!

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M Pierce

I was here for two weeks and cannot think of enough good things to say about Lasell House. The staff is caring, professional, responsive, and they make your recovery a pleasant experience. The rooms and common areas are clean, and the staff at all levels perform their jobs with attention to detail. It is clear that the training of staff is very thorough. There is always someone asking to see if you are comfortable or need anything. The food is very good, not one poor meal the entire time I was there. I wish I could give a six star rating.