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Monica Broughton

My mother was here for about a month for rehab. I was extremely disappointed in the care she received. The building is not well maintained - warped floors, holes in the walls, a bathroom sink was out of order. It did not feel clean. There were some days where she did not receive any physical therapy because they did not have enough staff. Calling to speak with someone would sometimes result in phones ringing and no answer. They also prescribed medication that as a non-clinical individual I felt was inappropriate. There were certainly some staff members that were very nice. However, I strongly suggest you find another location for your loved one.

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Miguel A Baez

A great place to be. Amber is a hard worker she gets things done it might take a little bit but they definitely get it done they make sure of it. I also want to mention that the nurse's in 300 are the best Catlin, Daniela, Fabiola, plus more I am very grateful to have you lady's as nurse's love the positivity in them. Thank you! And i can't forget about the bossman are administrator Mr.Johnson doing very well here cares about his team and the patient here. Thank you! For your concern and appreciation. Are D.O.N is also amazing she definitely made my holiday for that I'm very grateful she the best. The lady's from activities are wonderful they sure know how to brighten someone's day thank you! Lady's. Business office for sure know how to get things done they are polite and friendly but on business first. I love the energy from all of them. Stephanie is very funny and knowledgeable about a lot definitely like her energy.Blessing and prosperity 😊

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Andrea Z

Well in less than 24 hours this place almost killed my father. I was already concerned when I showed up right after he was admitted and asked the front desk to look up my father’s room number…the guy said he didn’t know how to do that, didn’t work there, and was just covering for somebody that called in. He literally said we could walk up and down the halls and look into the rooms until we found him. That first day I visited for a couple hours and he seemed good. But then he called me at 10pm saying he had been pressing the call button for the nurse because he was supposed to take his meds at 9. In that hour, once a nurse popped in and said she’d get his meds but never returned. Turns out that hadn’t even ordered them yet. I tried to call the nurse’s station for 45 minutes but they wouldn’t answer the phone. I finally called the police. They went over to assess but also told me these complaints were not uncommon and suggested I consider taking my father out. They actually have a file folder of complaints on the place. At midnight I drove up there (a half hour away). When I got there he had just gotten his meds…and even though he needed the morphine he has been on for a year, they could only give him OxyContin because they said they didn’t have any morphine. He called me at 3:30am saying he couldn’t breathe and didn’t think he was going to make it through the night. They gave him something but wouldn’t refill his breathalyzer. The next morning he called me even worse. I called the nurse’s station saying I think he needed an ambulance and was put on hold to speak to his nurse. After 15 mins on hold I hung up and called the ambulance myself. He was in very bad shape when he got to the hospital…barely conscious. Now, after a full 24 hours in there hospital, he is doing much better. As a final note, when he was taken out of the rehab by the ambulance he was told to leave his stuff. His shoes that were on the chair in the room somehow didn’t go with him. I’ve called a few times tonight to see if they have them but…you guessed it…no answer!!! I don’t think I’ve ever written a Google review but this was needed because they are putting people in danger.

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Jim Lindsay

This place is incompetent. Gives out the wrong medicine. Rude not (all) .Run down. Broken equipment. Smells of urine. 1 quick dr.visit no follow up wouldn't order further testing. PT /OT therapy a joke less than 2hrs a week combined. Could go on!!!

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Maggie Okeefe

Warning to Families – Neglect and Unsafe Conditions I am writing this review with a heavy heart and deep concern for any family considering this facility for their loved one. A very close family member of mine, who suffers from dementia and cannot care for himself, is currently a resident here—(not for much longer) and the level of neglect is alarming. Every visit reveals the same distressing pattern: Patient is often found with a full, untouched tray of food in front of him, despite being unable to feed himself. Patient is frequently half-dressed or in inappropriate clothing. On one occasion, we found him lying on the floor with no staff in sight to assist or even respond. There is never a doctor on site, only “on call,” and no real medical oversight when urgent issues arise. Every concern that family brings up is met with the same excuse: “We’re short-staffed.” We understand that staffing issues are real, but they cannot be used as a blanket excuse for neglect. This is not just poor service—it is dangerous, and it is neglect. If you are considering placing your loved one here, I urge you to visit multiple times at different hours and ask hard questions. Family actively exploring other care options because this is simply not safe.