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Alejandro D. Marcel

Hello everyone! I am compelled to express my gratitude to AdivianiaCare. I have been a resident for almost 2 years. In the past I have lived at a Cape Cod NH for several years and was relocated to Advinia after. In that process I have had the advantage to compare elder care services from different perspectives. And I must state, that the professionalism from staff starting from the Executive Director to the rest of that organizational staff has been so exceptional. The fact that as a resident at anytime have access to staff including the Executive Director for personal needs and concerns is amazing. From day one I was treated with dignity and respect. In addition, I personally have a say in all affairs concerning my treatment. It is indeed a very close partnership. The Activities Director and staff fill our days with joy with various activities and positive spaces to create community and even "family". Do not underestimate this because it so essential in our day to day happiness and providing a sense of belonging even with all our diversities. There is room for everyone here. From nurses, CNA's, kitchen staff and house cleaning all give me a feeling of home, something I never had and I am so grateful. Perfect? No nursing home or facility is perfect. But the core differences is the Executive Director has created a space to work out challenges and hurdles. I never worry about any issues I need to have address. I myself have worked for he Massachusetts Department of Public Health, the CDC, Health and Human Services and I am very knowledgeable the Federal CMS and guidelines for nursing homes. I am also on the board of the Governor's Commission for Elder Care. Hence, with that said, I truly applaud the organizational structure, climate of uncompromising care, and the culture that residents always come first. Thank you AdviniaCare!

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Carol Leofanti

I am submitting this review on behalf of Mark Ouellette who's Brother James Ouellette was at Advina care for a month before passing on December 1st. Mark was impressed with the facility and staff who provided Jim with an abundance of care and compassion. While No one wants to be in a position to have to go to rehab, Adviniacare is a fantastic facility with compassionate friendly staff.

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karinlb416

I'm giving this place 2 stars because there are maybe 5 people who work here who actually care. The rest treat the patients like a commodity or an inconvenience. I've heard activity workers threaten dementia patients. I've seen nurses leave patients sitting on the floor after they fell. My father was in this facility for a year and 4 months. Had he lived at home like he wanted, he would have passed away sooner. So this place did improve his QOL temporarily, but when he was in UMASS for 2 weeks after having a stroke, he was finally able to return to Advinia and the room as dirty with the same trash and crumbs and old food that had been in the room when he left 2 weeks earlier. The night he passed, the was staff more concerned with me cleaning his belongings out of the room in case they needed it for someone else. This place is better than leaving your loved one in an empty house, but please do your research before committing anyone here.

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Patty P

If I could give less of a rating I would. My sister was here for 9 days. She was sent here to get stronger after a 2.5 day stay at a hospital. In this 9 days she saw a Dr once. She did not have a shower and could not shower alone. She asked, at least 5 family members asked for her to have one. She was not washed at all. She did not have her teeth brushed, or the proper supplies brought to her so that she could attempt herself. PT/OT was sporadic and group. My sisters condition worsened each day. There was no notes of concern here. Possibly because the Dr was seen once. On the 9th day WE called for an ambulance to take her back to the hospital at 8pm. From Milford she was transferred to Worcester where she passed away 18 days later. The lack of cleanliness of this facility, and not helping their patients to feel clean and with some dignity while in their care is deplorable. This facility should be shut down.

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Steve L

My mother was a resident at AdviniaCare and I couldn’t be happier with the wonderful job they did during her stay. The staff does a fantastic job keeping the residents engaged with activities. I commend the admissions team, they have answered all my questions and concerns with her stay even taking time to check in with my weekly. I truly appreciate everything AdviniaCare has done for my mom and recommend this place to any loved ones.