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Deborah Unangst

I have never been more happy with a place. Both my parents are residence of southwood.. they have been there for over 2 years The staff is amazing . It is so clean. I could not be more happy

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Lisa Fuller

My mother‑in‑law was recently a resident at Southwood at Norwell, and our family couldn’t be more grateful for the exceptional care she received. From the moment she arrived, it was clear that this is a facility where compassion, professionalism, and respect come first. The nursing staff was not only skilled and attentive, but genuinely kind in every interaction. They took the time to explain her care plan, answer our many questions, and make sure she felt comfortable and supported throughout her stay. The rehabilitation team was equally outstanding—encouraging, patient, and dedicated to helping her regain strength and confidence. The facility itself is clean, welcoming, and well‑maintained, creating an environment that feels safe and calming during what can be a stressful time. Communication with our family was excellent, and we always felt included and informed. Southwood at Norwell exceeded our expectations in every way. We are truly thankful for the outstanding care they provided and the dignity with which they treated our loved one. We would wholeheartedly recommend this facility to any family seeking high‑quality nursing or rehabilitation services.

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Trice Cheriska

I went to visit and I was pleasantly surprised with how clean the environment was. The appearance looks like things have been recently upgraded...and oh em geeee! Do NOT get me started on the staff! They are super friendly and welcoming, it made my heart happy knowing that these are the people caring for not only my great aunt, but for all the patients there. They're all clearly in the best of hands!

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Disgusting

On multiple visits I have seen mice running around my mom’s room, the dining room and the activities room. Despite reporting this issue to staff the problem persists. I have now escalated my complaints. If I had power of attorney I would move my mom immediately.

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Jeffrey Kane

I cannot say enough wonderful things about Southwood at Norwell Nursing Home and the incredible care they provided for my father in law. From the moment he arrived, the staff treated him with kindness, respect, and compassion, making sure he was comfortable and well cared for at all times. The nurses and caregivers went above and beyond, always taking the time to engage with him, listen to his needs, and provide both medical and emotional support. The facility was always clean, welcoming, and well-maintained, creating a warm and home-like environment. Communication with our family was excellent—they kept us informed about his health, treatment, and any changes in his condition. It was reassuring to know that he was in the hands of professionals who truly cared. Knowing my father in law was in such a loving and attentive environment gave us immense peace of mind. I am forever grateful to Southwood at Norwell Nursing Home for the exceptional care they provided, and I highly recommend them to anyone looking for a compassionate and high-quality nursing home.