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Frank Prokos

My mother was a resident at the Ellis for about seven years. I visited her every week. The nurses in the Applewood unit are great. Numerous times they spotted a medical issue, notified me immediately, and formulated a plan, thus preventing a minor issue from quickly becoming something worse. There are always activities to do, and she could be as involved in them as she wants. I highly recommend the Ellis.

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Ron Zullo

My mom was here for a few months and I would say the care was "middle of the road" for a nursing home. There were one or two exceptional care providers in Driftwood, but the Unit Manager (nurse) was unpleasant, with neither compassion, nor bedside manner. I was chided for contacting the house physician on my own, without checking with her first. Very combative with me. But, the absolute worst was the day that I was there to pick up my mom's personal belongings the day after she died. I was approached by one of the administrators in the parking lot. After expressing condolences, I was shocked when she requested that I leave a Google review. Mom had died yesterday and I was being asked to leave a review!!! I wrote a letter about 2 months after her death and I heard absolutely nothing. I pretty much said exactly what I wrote here. While I continue to get bills for some service that was supposedly provided (around $40 or so), my concerns were never acknowledged or addressed. I've waited about 4 months to write this to see of anyone gave a crap. But, I have concluded that nobody does. So, here is the Google review that was requested.

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David LaFontaine

The Ellis Rehab Center is poorly managed and many of the nurses do not speak English. Nurses often are unable to understand patients' questions and therefore they walk away without responding to someone who is pain or distress. The director of nursing was hostile and unresponsive whenever a problem with the staff was brought to her attention. This facility needs to be reviewed by the Mass Department of Public Health because of the many violations.

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Tyler Lloyd

My mother was recently at the Ellis for about two weeks after moving to Massachusetts from a nursing facility in another state. The building itself is a little dated and could do with some renovations, but I found the staff there to be kind, caring, and responsive, and Sherry’s coordination and communication with me was excellent from the start. It was a relief knowing that my mother’s complicated medical needs were met and that her appointments and prescriptions were being diligently tracked during her stay. My family and I are very grateful to the Ellis for taking good care of our mother.

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D D

My father has had to go to rehab a few times due to various health conditions. He has always been accepted at Ellis and has been treated with the utmost respect. The people at Ellis are caring and have helped him to strengthen his muscles to maintain some independence. This most recent time, when the staff at Ellis heard that he was coming back, they were excited and have made all attempts to put him in the same room and accommodate him as best they can. My family and I are grateful for the care and service my dad has gotten there.