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Linda Labonte

Disgusting!!’ When they wheeled me into my room the trash was overflowing both by the door and the bathroom. NO name were the door tags should be on the doorway. You’ll have to excuse me because I worked in that field of work for YEARS!!!! I knew what was right and wrong. Waited four and a half hours just for a Tylenol. Regular meds I had to ask for every night. I fell in the bathroom and 3 staff members just stood there down at me. Yes I called them morons due to being in pain and waiting for some assistance to be lifted. I’m a petite woman and my weight was about 104. I had requested to see the nursing supervisor but that didn’t happen. The best advice I could give was Physical Therapy and occupational therapy, were the best. And also the hairdresser. My hair became matted. Ready to hair shaved off she said I could handle it and she DID a wonderful job. Never saw the incident report but never saw that too. There is much room for improvement and I wish I could help them in that area. Pedro should be supervisor for the whole floor . But there were there so many mistakes made day after day.

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Mary Franklin

Natalie refused to give me the Director’s email to share my concerns of my Dad being medicated unnecessarily and without his knowledge. I wouldn’t take my Dog here. Sorry Dad.

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Shannon Poyant

I’ve seen a few bad reviews for this place. This isn’t going to be one of them. My Dad was sent to Care One in Randolph after receiving sub par care at Good Sam and ok care at Pam in Stoughton. He left Good Sam with 3 horrible bed sores and left Pam with a fouled up catheter. I was so worried about him going to Care One. They were actually the best care he got anywhere. Not only did they heal his bedsores which were down to the bone but, they taught him to walk again, feed himself and be able to take general care of himself. Huget and Noel were his wound care nurses. Along with the wound doctor, they were exceptional. It took some time but they were able to heal his sores. Shame on Good Sam for allowing the sores to develop. The rehab specialist, Stephanie and Stacy, were wonderful. They made him work every day. They were able to get him standing and walking again. The aids, Jolie, Beth, Erica and so many others were there for him for all of his needs. I’m not saying he didn’t have to wait some times but that’s the administration’s fault for not hiring enough staff to accommodate the amount of patients. I was there every day, twice a day watching them take care of my Dad. I will never forget the caring and work they all put into my Dads recovery. A big thank you to each and every one of them.

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David Hiltz

The care is horrible. You never get your medication even close to on time. The na,s batch about doing their jobs. They all talk Haitian so you can't understand them. I've waited 80 minutes 75 minutes. And 65 minutes for my last 3 doses of medication. Communication between the nurses and nurses aides is almost non existent! Everybody passes the buck. Nobody takes responsibility for anything. The food is Horrible. It's usually late and cold. They serve you cold French fries last night I had what i think were fishcakes I'm not sure. They even served stewed tomatoes. I haven't seen stewed tomatoes since I was 5 with one packet of ketchup. Coffee (decalf) with one packet of sugar. There are times when there are no nurses on duty so you can't get your Meds. I requested my .Ed's last night I was told the night nurse wasn't in yet. They finally brought my meds in I was half asleep. It was almost 2 hrs after I requested them. Then this morning I tried to find out when my last dose was. They didn't tell me. So I waited a half hrs. Then. I went to the nurses station to inquire. They told me I was just due then. When I tried to explain that the reason was there was no nurse on duty the night b4 and it took 2 hrs to get my meds.

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Michelle Graham

My mom was here for six weeks for rehab after knee surgery. Hardly any improvements. Sent home with a uti because they were not changing or attending to her in a timely manner even at request. The food was worst than anywhere she has ever been for care. Medicine was not given when it should have been. And days were skipped as they did not orde necessary medication in time. CNAs were rude and inconsiderate. I think we will look into a malpractice attorney as she had to be readmitted to hospital days later with uti infection and was weakened because of it.