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I want to thank the leaderahip team, Heather -Director, Rea (Head of Nursing), Nancy (dietition)for listening to my concerns regarding my mom's needs. They were incredible. They took ownership to rectify the situation and so far so good. Ialso want to say the the head nurses, Miriam, and Tony are compassionate, and kind to the residents there. My mom is happy and safe as a result of all the staff efforts.

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Mary Jane Sangster

My friend is here on Hospice. The staff has been amazing and very caring. When I walked in the were playing soothing music while they were freshening her up. Very thankful for their care at this very stressful time. Always on time with her medications and offering help.

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melissa carmody

I adore the employees here. They are so wonderful and take such amazing care of my grandmother. They don’t have an easy job, and I admire the positive attitudes of everyone I have had the pleasure of interacting with. Thank you a million times over for being such a fantastic facility. It’s so important to be able to have your loved one somewhere you don’t have to be worrying about their wellbeing constantly. ❤️

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tina heagney

When life threw me into chaos after my mother’s tragic fall—having cared for her at home for so long—I didn’t know where to turn. In my darkest hour, Simone Moreau, Lori Atchue, and Heather Demma greeted me with compassion and clarity that felt like a lifeline. 🌸 A Gentle, Reassuring Start Simone Moreau, the Clinical Liaison, made a profound difference from our very first meeting. Despite my overwhelming emotions and confusion, she listened patiently, offered clear explanations of what to expect, and conveyed genuine concern for my mother’s well‑being. That caring interaction helped calm my racing thoughts and gave me confidence we could move forward. Guided With Empathy and Expert Care Shortly after, Lori Atchue, the Director of Admissions, stepped in with warmth and precision. She calmly walked us through the necessary steps, doing everything in her power to make the process manageable rather than intimidating. Even in my emotional state, she made me feel seen, understood, and supported. Leadership That Inspires Trust Adding reassurance to reassurance was Heather Demma, the Executive Director. Heather’s leadership sets a tone of thoughtful professionalism and heartfelt humanity throughout the facility. Her presence made me feel that from top to bottom, the staff operates with integrity and compassion. 💖 Why Their Support Mattered Their Role: What They Did for My Family Simone Moreau Offered thoughtful explanations and emotional support during our first meeting. Lori Atchue Guided us smoothly through all admissions logistics with empathy and efficiency. Heather Demma Created an atmosphere of trust and clarity that reassured us we were making the right choice. Within a very short time, my mother was settled in a clean, calm room with a dedicated care team in place. I was no longer paralyzed by uncertainty—I felt informed, supported, and heard. Every small worry that arose was met with timely updates from Simone or Lori, and Heather’s leadership ensured we never felt alone in this transition. In summary: If you suddenly find yourself facing the stress of placing a parent into care—especially after a crisis—know that Simone Moreau, Lori Atchue, and Heather Demma at Shrewsbury Rehabilitation & Nursing are exactly who you’d want in your corner. Their empathy, expertise, and clear communication transformed what felt unmanageable into something anchored in hope and trust. I will be forever grateful for how they held our family during such a fragile time.

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Nour Alajouz

I want to sincerely thank “Heather Demma”, the Executive Director at Shrewsbury Rehab Center, for her outstanding leadership and responsiveness. She took all my concerns seriously, listened with empathy, and took immediate steps to address every issue I raised. Her efforts have truly made a noticeable difference, the level of care and service in the center has improved significantly under her direction. I deeply appreciate her commitment to quality and her dedication to creating a better environment for both patients and families. Thank you, Heather, for making such a positive impact.