SOUTHBRIDGE REHABILITATION & HEALTH CARE CENTER is a Medicare-certified nursing home located in SOUTHBRIDGE, MA. CMS overall rating: 1 out of 5 stars. Google rating: 3.7 out of 5 from 69 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Worcester County and serves residents in the MA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
ATHENA HEALTHCARE SYSTEMS
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Incredible staff and community. I would recommend this program to family and friends. They provide top tier services and they truly care about their patients.
Southbridge Rehabilitation Center is outstanding! The staff creates an upbeat and caring atmosphere, making everyone feel like part of a community.
Southbridge Rehabilitation Center is a very supportive community! The entire team, from the administrative staff to the nurses, exude a genuine warmth and dedication that makes all the difference. They’re passionate about each person’s recovery and incredibly caring!
I would not recommend Southbridge Rehabilitation and Health Center based on my family members recent experience. From the moment he was admitted, he felt dismissed and unsupported by staff. He was in severe pain and prescribed oxycodone, yet he was left waiting for hours without receiving it. When I called to ask about his pain management, the staff was rude and dismissive—not only to me but also to him afterward. No patient should be made to feel like a burden when seeking medical care. Beyond the poor treatment, I was shocked by the lack of security at this facility. When I arrived to pick him up, I was able to walk right into the building, go all the way to his room, and leave with him—without a single staff member stopping me or checking who I was. That is a massive safety concern for all patients. Even more alarming, his confiscated personal belongings, including prescription medication, were left unattended at the nursing station. A rehab center should be a place where patients feel safe and cared for. Instead, my partner left feeling neglected, anxious, and deeply disappointed by his experience. I hope the administration takes steps to improve patient care, communication, and security so that others do not have to go through the same thing.
PT staff assisted me in getting to my baseline. However, I wished I received more specifically working on my lower back. I wished we had more activities. My nurse is amazing. The food is excellent I gained a few pounds. Ellie is very caring and knowledgeable always checking in with me to make sure I was doing well. All the staff are great. I appreciate everyone.
Reviews from Google Places for SOUTHBRIDGE REHABILITATION & HEALTH CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.