Sixteen Acres Health and Rehabilitation Center LLC is a Medicare-certified nursing home located in SPRINGFIELD, MA. CMS overall rating: 4 out of 5 stars. Google rating: 2.6 out of 5 from 26 reviews. Accepts both Medicare and Medicaid.

Sixteen Acres Health and Rehabilitation Center LLC

springfield, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

215 BICENTENNIAL HIGHWAY

SPRINGFIELD, MA

Hampden County

Service Area

This nursing home is located in Hampden County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

BEAR MOUNTAIN HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.35 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.08 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 37.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 44.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.6
26 reviews
Dale White

Dale White

Not much to say more than excellent, never had a bad experience, everyone there was great,the head nurse on my floor shared here lunch with me and the mighty quinn, my drill sergeant who taught me to walk again, iam truely grateful

Verified Google review
Jose Rodriguez

Jose Rodriguez

My mom was at that place and she end up dying from there horrible place workers all day on the phone don't help the patient and rude and most important unprofessional if you care about your love one don't put them in that place

Verified Google review
Lynn H

Lynn H

Do not send your loved ones here if you care about them at all, because they won’t. The staff are absolutely HORRIBLE to the patients. They let my disabled grandfather sit in his own urine and feces for 3 hours and told my grandmother that it ‘wasn’t their job’ while they sat behind the desk chatting and literally eating cake. There are 1 or 2 staff members that care but this place should be shut down. They only agreed to test him for a UTI and do physical therapy with him after threatening legal action. This is literally a rehab health center, what is their job if not these things? Shame on the staff, karma will come back when your loved ones are in one of these places being treated this way.

Verified Google review
Kerri Paradis

Kerri Paradis

I was on the 3rd floor for 3 weeks. They're very under staffed. Most of the aides were very rude. They left me in soiled diapers, never gave me insulin for my diabetes, check blood sugar when they felt like it. The food is nasty. If I could I'd give them - 100 stars. The only good thing was PT/ OT therapist. This place needs to be closed down. I wouldn't recommend this place to anyone

Verified Google review
Cathy McKenzie

Cathy McKenzie

My aunt was a patient on the 3rd floor of this facility. I have nothing but positive things to say about her experience there. The facility itself was very clean. The rooms were comfortable. The food was ok, but served promptly and the patient had options for every meal. The biggest plus was the staff. Almost every employee on the 3rd floor was sweet, kind, attentive and gentle to my aunt during her last month of life. Even offering us a private room for her final night so that she could have some privacy and so that I could stay with her until she passed. Was everything perfect? Probably not...but the things that mattered, kindness, respect, and caring made this very difficult time much easier for my aunt and our family. Thank you to all the staff at Sixteen Acres Health Care facility. You have a difficult job and you did it very very well.

Verified Google review

Reviews from Google Places for Sixteen Acres Health and Rehabilitation Center LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.