STERLING VILLAGE is a Medicare-certified nursing home located in STERLING, MA. CMS overall rating: 5 out of 5 stars. Google rating: 3.4 out of 5 from 28 reviews. Accepts both Medicare and Medicaid.

STERLING VILLAGE

sterling, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Partnership

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

18 DANA HILL ROAD

STERLING, MA

Worcester County

Service Area

This nursing home is located in Worcester County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

RN Hours per Resident DayFacility: 0.46 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.72 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 17.6% / Industry Avg: 20%

β‰ˆ At average (lower is better)

All Nursing Staff Turnover RateFacility: 25.8% / Industry Avg: 35%

βœ“ Below average (better) (lower is better)

Google Reviews

3.4
28 reviews
Steveigh

Steveigh

My mother was only there for a short time, but in that time everyone, from administration to maintenance, was compassionate, caring and treated my mother with dignity.

Verified Google review
Gary LeBlanc

Gary LeBlanc

Visited my brother today, he is at Sterling village for medication adjustment and physical therapy for his broken leg. Excellent facility, immaculate, wonderful therapy department, nursing staff is excellent as well ... If you're really have to go to a facility, this one Tops most of them by far!!!!!!

Verified Google review
Lois Luniewicz

Lois Luniewicz

Mom, who was 92 when she passed, was cared for at Sterling Village for nearly two years and during that time her basic needs were not met to our satisfaction. Over the course of our quarterly meetings we always expressed our concerns but were met with the same response-retraining of staff. We were told by several that Sterling Village was still the best place for our area which is both sad and discouraging. Our observations over this time are that mom's care would have been much better with both increased and better trained staff. Her basic needs including clean teeth, combed hair, assistance with eating, clean clothes when soiled and understanding of her declining health and the needs that went with it were either not understood, ignored or both. Nursing home residents should be treated with far more dignity and respect than what our mom experienced.

Verified Google review
Jesse Robertson

Jesse Robertson

This place is amazing!!! My uncle can mostly take care of himself but the staff are always helpful. He always said he rather die than go to a care facility but I guess Sterling Village is the exception. They helped him get a healthier diet and stabilized his medical care. He said they even had a casino day and the myth of losing all his freedom is just that, a myth. I would recommend Sterling Village for any of your loved ones that want and need the extra support.

Verified Google review
Lisa Sciacca

Lisa Sciacca

I have visited many residents at Sterling Village, over the years, and this facility is , by far, the best environment for a person needing rehab care. It’s a clean, spacious, uplifting environment. And the staff is very sensitive to the unique needs of the individual resident. Right now the impact of covid can be felt in it seeming understaffed, which means longer waits to have your needs met. However I feel that the staff that’s there are doing their best and working harder to deliver compassionate care.

Verified Google review

Reviews from Google Places for STERLING VILLAGE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.