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Destiny Lavoie

Was in the area today and decided to stop in and see my godmother who was sitting in her own pee in her own soaked diaper , fingernails are long and black , went lunch was served there was no condiments on the tray and her food was cold , during my 45 minute visit I had to come across two mice one in the bathroom && one in my godmothers room , she said at this point she is no longer scared of them because they live there too . Very heartbreaking too see , will be planing on removing my godmother from this nursing home after speaking with family

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Kelly Wood

My sister had been at Tremont for a couple of years with Alzheimer’s, recently passing away. The staff was incredibly caring to my sister. She loved the staff and they loved her! My heart was filled knowing when I couldn’t be there she was in good hands . I want to say that the aid Jocelyn was so loving and attentive to my sister, she is a very special person. Kelly W

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Stacey Coutts

I'm really not a person, that likes to complain. CNA's are supposed to be, calling the healthcare proxy. Not asking the patient, if they want to go too the hospital? Obviously the patient is going to say no.. You can't go out, an entrance at Tremont nursing & rehab. after 4 PM cause, the alarm will go off. So you have to go out the front, not good lighting, walk down the sidewalk and when you don't have good balance it's bad. I apologized to Amanda the nurse on the night shift, that works on the A side & B wing. She also said she was sorry, we've smoothed things out. Other nurse's & CNA's are also wonderful workers to. P.T is great! I like how they really push the patient's!

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Jen B

First and foremost this place gave there all for my Mother and I truly believe it’s a partnership between the families and the facility. My Mother was a resident from 2/23/22 to 6/28/22 and she never received anything but great care. Donna the activity personnel in the day room, was so kind with my Mom always including her even though she was non-verbal. Linda from the kitchen, a truly caring person, India who is from the A-wing always sitting in and checking on my Mom. Pat, Kelly, Beth, Bree each and everyone one of them was so patient and kind, showed a genuine interest towards my Mother. The tall African American nurse, I can’t pin point her name went above and beyond to have my Mom placed in a private room so our family could come and go as we please. I as her health care proxy was never left in the dark about her, her current state, her meds, and anything going forward. My Mom was always clean, washed, smelled great and was always in great spirits. I as well as my Dad and my Aunt was very present in her care, her well-being in-person and via telephone. She spent her final week of life calm and comfortable that was diligently provided by her hospice nurse, Trudy, her facility nurses, and her most favorite CNA Joslyn. I appreciate them all and thank them kindly for all their help as their profession is not easy on the eyes nor the heart.

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Steve Holmes

My aunt is a patient with dementia. The Team at Tremont could not be better, from the cleanliness of the facility, my aunt's outstanding appearance, and the direct communication of any issues. The Team there are a caring group of people. We feel safe for my aunt Flo, she is getting the best care around, by an outstanding Team of people. Recently we added her to the Hospice Team, we get 3 or 4 direct communications per week, the Hospice Team is really caring, they have been also setting up and conducting face time with my mom, relaying each visit with a call as well with Flo's updates. It's never easy to place a loved one in a long term care facility, but I have to say we were very lucky to have found Tremont. Thank to all the folks at Tremont, you are truly above the rest. With al the Covid issues over the past year, they have had some cases there, they reach out personally and call to give updates about Flo and the facility. We could not ask for more.