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Stacy Spuria

I can very highly recommend this facility. My father is currently a patient and the level of care and concern is outstanding. He likes it as well. I am so happy he has such caring and compassionate people helping him! I mainly deal with Stephen, and I can say he very professional and attentive. In short, I wouldn't hesitate to recommend Brookside to any family or friends.

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Susan Jesky

Do not send your family here. This is just like being in jail and actually people in jail have more privileges than this place. You do nothing. You sit in your room all day, doing nothing it's a very depressing place

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Sharon Parsonage

Absolutely nothing except I partially learned to stand. Basically, they left me in bed on my own without any physical therapy. They even had me eat in my room without going to the dining room wouldn’t go back there if you paid me.

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Julianne T.

I would not board my dog here for a weekend never mind a family member. During the process of touring different facilities for my mother’s hospice care, this one was by far the worst. Such a dark depressing atmosphere, the outside even looked awful and looked like no one was ever even taken outside of the building, inside smelt bad, water marks on the ceiling. While waiting for the admin to come get me for the tour I heard staff swearing to each other, SO unprofessional and trashy. The bed they had available was a cot in a room with 3 other people, no TV. I looked over to see dentures floating in water next to where the bed they had available for my mother would be, just so depressing. Take the time to tour different locations and don’t settle on a place just because location may be convenient!! I feel so sorry for all the people who got placed in this facility. I am so happy I didn’t send my mother here. Found a beautiful facility in Holden MA.

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Andrea Remy (Amandla kaYah)

My ex-husband stayed there following a stroke, and I can literally count on one hand the nice nurses there that attended to him. I can probably name the staff personally who went above and beyond in his care and for that I will be eternally grateful to them. Other than that, I have nothing positive to say about Brookside. One of the PT there was next to impossible to understand her and as such my ex husband wasn't able to get the PT he needed when he needed it. He basically went there being able to walk with a quad cane or hemi walker to being wheelchair bound by the time he left. I didn't expect them to perform a miracle, but I did at the very least expect to hold decent and understandable conversations with those in charge of his care. Once again, I will shout out to his nursing care team, and for those who are still there....you all rock!!