LANESSA EXTENDED CARE is a Medicare-certified nursing home located in WEBSTER, MA. CMS overall rating: 1 out of 5 stars. Google rating: 3.4 out of 5 from 27 reviews. Accepts both Medicare and Medicaid.

LANESSA EXTENDED CARE

webster, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Partnership

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

751 SCHOOL STREET

WEBSTER, MA

Worcester County

Service Area

This nursing home is located in Worcester County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

ATHENA HEALTHCARE SYSTEMS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.41 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.89 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 44.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 37.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
27 reviews
Chris C

Chris C

The facility is very well kept, they keep the floors nicely cleaned. My mother is a resident at Lanessa and they've taken amazing care of her

Verified Google review
Rebecca Corbett

Rebecca Corbett

Excellent activities! My mother loves the frequent programs! It helps keeps her busy and Jennifer from activities is her favorite. I can’t thank the activity team enough!

Verified Google review
Laura Modig

Laura Modig

My mother is a resident here and is very happy whenever I go to see her. She is in the memory care unit and enjoys the activities that she goes to as well as the nursing staff. The recreation director who's name is Jennifer sends my father weekly photos of my mother at parties and Bingo (which are her favorites) when we are unable to go see her which makes us feel good knowing she is active and happy.

Verified Google review
Aol B

Aol B

Please avoid this place if possible. The lack of compassion is unreal. The quality of care for these patients is an issue. Whether it is understaffing or just plain negligence, these patients are not getting the proper care they need and deserve. My grandmother was here for two weeks to get stronger after pneumonia. In those two weeks she had fallen (she was a fall risk that was suppose to have 24 hour watch ) and got 6 stitches in her head and a broken vertebrae in her neck. The TVs were never plugged in. The Day room activities never seemed to be going on even though times were posted for them. Patients were constantly asking for food. I found my grandmother crying in bed because she needed to use the bathroom and no one was coming. She then complained to the nurses that it was hurting to urinate. I personally requested a Urinalysis be sent out to make sure, as she was extremely confused all of a sudden and complaining. Urine was never sent. Her son asked a second time and they said they would send one. My nana ended up passing away. I questioned if the test was done upon picking up her items. They said it was sent out the day prior (a week after I had requested one). I followed up multiple times for results and was told they don’t know…. My nana was put in a neck brace that was dangerously to big for her. We asked for a smaller one and they said they were working on it. She never got one. Staff made jokes that she was slipping her head out through the hole halfway and getting stuck. Improper fit of a neck brace does not provide proper stabilization of an injury and can further do damage and can result in airway restrictions. I was never greeted and not one nurse introduced themselves. The facility is not comforting. It is a shame.

Verified Google review
Tina Kingsley

Tina Kingsley

i know I can be a difficult patient to deal with in recovery, but I insist on Lanessa for rehab simply because the staff makes me feel safe, protected,, & cared for, the unit Manager, Steven is calm, educated, & has a wisdom that is beyond his age. I highly recommend,

Verified Google review

Reviews from Google Places for LANESSA EXTENDED CARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.