Care Village at West Roxbury is a Medicare-certified nursing home located in WEST ROXBURY, MA. CMS overall rating: 3 out of 5 stars. Google rating: 3.2 out of 5 from 25 reviews. Accepts both Medicare and Medicaid.

Care Village at West Roxbury

west roxbury, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5060 WASHINGTON STREET

WEST ROXBURY, MA

Suffolk County

Service Area

This nursing home is located in Suffolk County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

BEAR MOUNTAIN HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.97 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.47 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 16.7% / Industry Avg: 20%

≈ At average (lower is better)

All Nursing Staff Turnover RateFacility: 20.4% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

3.2
25 reviews
Gregory Young

Gregory Young

While the building may look modest from the outside, the inside is clean. The staff are attentive and truly provide good care. I came for rehab with a wound, and the care I received led to real healing and improvement.

Verified Google review
Diane S

Diane S

This place is the worst I have ever seen. Mice are all over the center, there are rooms with 4 people housed together, and there are no room phones. Joy is the best part of the rehab, she has been awesome.

Verified Google review
Walter Williams

Walter Williams

The staffs are very friendly and the nurses are very helpful and they are available when you need them, food on time and activities are very fun

Verified Google review
eli young

eli young

This is my 5th time here. I had my spine operated on I was here for 6 months. I received the best care possible. The nursing staff is phenomenal , the cnas are stupendous and provides the ultimate care. The rehab department is great. I recommend this facility and I personally go no where else. Eli Young

Verified Google review
Nicole Lydon

Nicole Lydon

This place is a joke. My mother was here for rehab after hip surgery. She repeatedly found mice droppings and roaches in the rooms, and frequently had to ask for help multiple times. Staff regularly ignored patients, including a blind woman who didn’t have the durable medical equipment she needed to be safe. They’d let my mother sit in a dirty depends for several hours. If you love your family, don’t send them here.

Verified Google review

Reviews from Google Places for Care Village at West Roxbury. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.