C

Carol McNeill

I was visiting my sister and she rang for help to go to the bathroom. An hour later no one had come, so she got up and walked to the toilet herself. She didn't want help from her visitors. She has a history of falls. I left an hour later and still no help had come. Also, they came with her lunch tray, which included dessert. Needless to say, she ate the dessert and nothing else. The same happened with her roommate. Then their trays were removed. How about bringing the dessert when they come to pick up the lunch or dinner tray? Also, instead of juice, how about WATER! She does not like apple juice!

F

Fred Dunfey

I am a volunteer On a team to bring peace and Love to Catholic residents by offering them our Eucharist. I found that we were supported 100 per cent by the staff in this endeavor.

L

Lee Lee

Florence is a wonderful asset to the facility .She goes above and beyond for my mother always. She always has a smile and does whatever she can to make my mother happy. She is a very dedicated worker and I am so happy that she is there for my mom. But one thing I wish is that they had more help on the second floor. They always seem to be understaffed and people are doing other people's jobs making them stressed. And that is not fair for the others that show up to work when they are supposed to.

C

Cathie York

Beaumont in Westboro gets a rave review from me! my dad was a patient there while recovering from a serious bone infection. The entire staff was great with him and with our family. He received exceptional care from Claudia, who oversaw his physical therapy. she was diligent and patient in helping him to just sit up to eat his meals, and worked with him each day to help him regain strength She is so upbeat and has a wonderful way with her patients. Ann, the nurse in charge was awesome! She was very professional and communicated with me every step of the way. Unfortunately my Dad developed an untreatable bone infection and passed away during his stay there. The administrator, Baily arranged for Hospice to take over my Dads care. the Hospice nurse, Trish couldn’t have been any kinder to us all. baily was available at all times to speak to me during my Dads stay, if I had any questions. I know I am omitting many of the care professionals, but I cannot remember all of their names but I was very impressed by the level of care that my Dad received.

M

Maryellen Walker

Worse place ever, I have never seen so much neglect on a person’s life as they have done to my dad. And there’s no social worker to help me get through this and I think that is so frustrating and wrong to do to me as his daughter. And they have stolen so much stuff my my dad’s room and just not right! I hadn’t to buy double of everything. Ridiculous! That to me is not an outstanding place to bring a family member. Oh and I know of a couple of nurses that hurt my dad also. Not a good place!