Vantage at Westfield LLC is a Medicare-certified nursing home located in WESTFIELD, MA. CMS overall rating: 2 out of 5 stars. Google rating: 4.6 out of 5 from 59 reviews. Accepts both Medicare and Medicaid.

Vantage at Westfield LLC

westfield, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

60 EAST SILVER STREET

WESTFIELD, MA

Hampden County

Service Area

This nursing home is located in Hampden County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

VANTAGE CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.58 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.63 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 55.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.6
59 reviews
Robin

Robin

My Brother was a patient at this place for only 3 or 4 days before things started going very wrong..he was assulted by his roomate ....they then threw out his partial after he vomited from nerves..he had to move to another nursing home/rehab. He was recently discharged so we called vantage to inquire about them replacing his partial but no one can be bothered to call us back..So im writing this in hopes of the owner contacting us..If I dont hear back..Ill write a true review im sure will get noticed...We dont want anything but his partial replaced..which is kind considering ..His name is michael labrecque I truely hope someone will take the time to find out what happened when he was there and contact him.

Verified Google review
John Iglesias

John Iglesias

My brother is in this rehab, from medical issues he recently encountered. This is not a five star motel. He's there to get well enough to go home asap. This facility knows what they're doing. My brother is showing daily improvement and has a positive attitude thanks to the great care he's receiving. And by the way, the entire staff, from the women at the desk as you come in, to the people that are mopping the floors, are all doing it with smiles on their faces,and are so friendly and compassionate! Thank you Vantage, for taking such exceptional care of my brother!.

Verified Google review
Lori Fish

Lori Fish

This is a terrible facility! Do not put the people you love here. My mother was left in the bathroom for over an hour every time she had to go. When she asked for help or needed something she was either ignored or have her needed item thrown at her. She was supposed to receive an x-ray but it was given to the person next to her. We watched her getting worse for 3 days when we had to demand she be sent back to the hospital where she died 3 days later. Please heed these and others warnings and do not use thus facility.

Verified Google review
Amanda

Amanda

DO NOT. I repeat DO NOT send your loved one here. They will abuse and neglect them. They will tell them to go to the bathroom in their pants because they are short staffed and won’t take them to the bathroom. They will allow them to fall 4 times and NEVER put safety measures forward to avoid these falls. My grandmother just took her last fall with no chair alarm, bed alarm or door alarm put into place. She is on CMO and will not be with us much longer. She broke her back in the fall and her body could not take the amount of pain she was in. Our choice was to watch her suffer or control her pain and watch her die. We chose comfort. I blame them for her untimely death. I am sure she is not the only patient who is being abused or neglected in this facility and I say RUN.

Verified Google review
Cheryl Landers

Cheryl Landers

My experience is a little different from the other experiences. I came here in early May to finish recovering from a mild stroke. There are pros and cons pros I have observed the quality of care here and it's great . Most of the staff are caring and this place is exceptionally clean. Now the cons, although there's not many but the menu is lackluster and the food doesn't have flavor Just because we're older doesn't mean we don't have tastebuds. Besides that if your loved ones need a skilled nursing facility I would highly suggest this place

Verified Google review

Reviews from Google Places for Vantage at Westfield LLC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.