Westfield Rehabilitation and Health Center is a Medicare-certified nursing home located in WESTFIELD, MA. CMS overall rating: 1 out of 5 stars. Google rating: 4.2 out of 5 from 53 reviews. Accepts both Medicare and Medicaid.

Westfield Rehabilitation and Health Center

westfield, MAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

37 FEEDING HILLS ROAD

WESTFIELD, MA

Hampden County

Service Area

This nursing home is located in Hampden County and serves residents in the MA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

PRIORITY HEALTHCARE GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.70 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.21 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 27.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 55.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
53 reviews
Savanna Grant

Savanna Grant

Westfield Gardens is a nursing home where compassion comes first. Kathy, the DON, leads with expertise and empathy. Katrina, the administrator, keeps everything running smoothly and is always helpful. Crystal handles scheduling, ensuring everyone's needs are met. Sarah in HR makes sure the team is skilled and caring. Together, they make Westfield Gardens feel like home.

Verified Google review
Jeriline Simoneau

Jeriline Simoneau

The team at Westfield gardens treated my mom with the utmost respect and consideration I would recommend the staff and the location to anyone

Verified Google review
Christel. Teele Hendricks

Christel. Teele Hendricks

My mom Erika Teele spent many months at WFG. And although it was quite a drive, I know she received excellent care. I never went in at the same time just as a precaution and I never found any issues. And the compassion they showed my mom during her final days. Was above and beyond. It’s a smaller facility but they care and give it there all. Words can not express my gratitude. Thank you Christel Hendricks (Erika’s daughter)

Verified Google review
Cheryl Rothermel

Cheryl Rothermel

It is my pleasure to write about how satisfied I am with this facilty. I am a nurse and family member and always want the best for my parent. My parent was in another facility in another city and although it was somewhat elaborate the care was substandard and was never told about the progress or lack of progress my parent was receiving until I demanded a meeting with all ancillary departments taking care of my mother. She needed NH placement but they did not have a bed for her and we needed to get her a place quickly as private pay money was limited. I spoke with the staff at Westfield Gardens who was so lovely and helpful and was in 10” I was on a tour because they had one bed. We immediately moved her when they accepted her and the social worker, nurses, PCAs, activity director have been amazing. The home is modest and small which works for my family but the best part is the care she receives and the communication between family and staff is second to none!

Verified Google review
Heather Regan

Heather Regan

My mom just spent about 3 weeks at The Westfield Gardens rehab facility. I was very happy with the care and attention she received while healing and recovering from a hospital stay. The caseworker, Dr, nursing staff, aides and physical therapists all worked hard to help her during a difficult time. My family really appreciated their attention to her needs. It's hard to know all the names of everyone who cared for her, but I do recognize them all! Thank you so very much.

Verified Google review

Reviews from Google Places for Westfield Rehabilitation and Health Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.