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Maj

Staff so kind. Nice vibe. Physical therapists worked hard with dad. Helped a lot. Wound care was comprehensive. Would recommend for any family member

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Michael Ryan

My mom was in for rehabilitation after a short hospital stay. The issue in this facility is not the hard working nurses, PT or CNA’s, it’s the administration. Kathryn Hooper is the absolute worst communicator. It is her job to communicate with the families and she fails miserably. My mom relies on 24/7 oxygen and somehow her concentrator that supplies the oxygen became unplugged. Thankfully my sister was visiting and it was quickly resolved but this could literally have killed her. I brought this to Kathryn’s attention and she just played it off as unusual and never apologized or circled back to the family as to how it was addressed. Leading up to discharge we tried to coordinate with Kathryn a specific day/time and received little to no communication from her to help with coordination. The day of discharge we learned my mom had pneumonia and was being treated but none of family were made aware of this minor detail. This facility should be taking a hard look at the administrators and replace those like Kathryn who fail in every way possible.

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gayle faller

I was so grateful to Care One for the wonderful care they gave to my husband. The staff there was so wonderful, caring & so professional. I had him transferred there from another rehab (Bear Hill) and the difference in his treatment was incredible. I felt so lucky to have found this place for my husband. It gave me peace of mind and such a relief to have him placed there. I cannot say enough wonderful things about Care One! Thank you to all the amazing caregivers and staff. If there were five more stars I would make it a 10!

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Anna Pesce

I recently had a family member on the rehab unit.Overall, I was quite impressed with the level of care and attention provided to the residents. The staff at CareOne were warm, professional, and responsive to the needs of the residents. I was particularly impressed with the nursing director checking in with patients and families. They seemed genuinely compassionate and knowledgeable, making the residents feel at ease. People from multiple departments were hands on with different aspects of the admission process right down to the discharge and aftercare answering any questions my family and I had. I always highly recommend Care One in Wilmington.

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Lori Rollins

My Mother in law has stayed at Care one 2x and we can't say enough about the care she got there. The staff was so good to her. The therapists were great at getting a stubborn woman to do what needed to be done to go home. I Have recommend this facility to several people and will continue to do so. Thank you Care one staff for going above and beyond for our family.