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Kattie Trudell

Very Deceiving Facility! If you can take care of yourself you may make it out alive from this place. If you can’t, you might as well start planning a funeral. My father was neglected and mistreated here. He came here for short term rehab after a stroke, lost his left side, had two brain surgeries. He needed full assistance on mostly everything. I heard the staff complaining in the hallway about cutting up his food. Some days I’d walk in and his food was out of reach and not cut up, or on his left side. He was losing way too much weight so my family and I had to take on 3 different shifts EVERY DAY to make sure he ate because the staff wasn’t caring or doing anything about it. The call button times averaged about a half hour minimum to about an hour and a half for anyone to address his needs. Some days I’d walk in and the call button was way out of reach or tucked into a drawer. Sometimes they wouldn’t even be wearing their pagers so they couldn’t tell who needed help. One day I noticed he had white chunks clogging his catheter tube so I told a nurse to check it out, she said it was normal. It was not. He ended up in the ER with a bad bladder infection. He was on the schedule for four baths a week and he only received one per week. He was starting to get yeast infections all over his body. I hope the state of Michigan can do something to investigate or intervene because the poor souls here get treated less than dirt.

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Sarah C.

Zero stars! please consider my review before sending your family member to Bayshore…my father was here to heal from a stroke and heart attack. He has left side neglect, which means his whole left side is unable to move. He needs help eating, drinking, bathing, unwrapping things, literally everything he needs assistance. Bayshore staff WAS STARVING my dad. We asked/told multiple staff members he needs his food on his right side, he needs it unwrapped, and he needs his bed upright so he could actually eat. Almost every single day one of my sisters and I would walk into his room… his food would be completely wrapped up in Saran Wrap, milk not open, straws not unwrapped, and his bed would be completely flat! We had to cook him 3 meals a day and bring it into Bayshore so he could eat properly. They would also skip giving him a bolus (which is liquid food that goes into his stomach feeding tube when he doesn’t eat, which he needs !!!) Some days they would leave his food tray on his LEFT side and he wouldn’t even know they left it beside him. I have one photo as a great example I will add of his food being wrapped up and bed down. Some days his emergency call button would be pinned to his pillow on his LEFT side where he was unable to reach it. He also would be left with no water in reach. He developed yeast infections in his armpits, on his back and his groin from not getting bathed. He developed a horrible UTI that spread to his kidneys. The nurse told my sister that white chucks in his catheter tube was NORMAL. He later went to the ER for that infection!! Trust me we reported all of this treatmemt to administrators, head nurses and case workers BUT NOTHING WAS DONE ABOUT IT. He was only getting bare minimum physical, occupational, and speech therapy some days they wouldn’t even make it to his room. Also CARRIE AND TRACIE (physical therapist) were loudly talking about my dad walking into the hallway and I confronted them about it, they apologized after I called them out. He doesn’t even know what’s going on half of the time and they were being mean to him because of how he was talking to them (guess he was needy and trying to tell them he’s in pain during exercise) HES ASTROKE PATIENT FOR CHRIST SAKE, so horrible. My poor dad almost died so many times since October 14th!! We have been fighting for him every single second of every day. BAYSHORE IS INHUMANE!!!!! We reported this facility and you will to if you send your loved one there.

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Abby Freiger

They are taking really good care of my family member. My family member loves the food there. I trust them, and that's not easy for me to do. They appreciate our involvement and I love that I can visit 24/7 if ever needed. I know said family member is in safe hands. (:

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Anthony Garza

Environment is very depressing and old looking, some staff seemed ok but their conversations floated through the halls very clearly. I went there today 2/15/23 to see my mother who was asleep when I arrived with her door closed, she had as of today been there 6 days with staff apparently trying to work with her twice but she was weak so they just basically put her in bed until they felt they could try again. Mind you my mother talks well and they felt she needed speech therapy cause she's not very loud, all this while she can't walk and no exercises at all for that at all. We ended up signing her out and taking her home to have actual therapy done and staff refused to help my sister take her out and told her she could handle it herself until one nurse had enough dignity to help, so who ever that was, I thank you..Anyone considering this place, please reconsider and do your homework about these types of facilities, never seen any doctors or PA anywhere in sight and the one lady who spoke to me was the head of therapy I'm assuming was quite rude and said my mother needs to stay, she was actually getting worse by being there just laying around, and they planned on working with her today. My apologies for the bad review but I hope it helps someone else out in the future cause our seniors like we all will be one day deserve the highest respect/attention till the very end.....

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Francesca Davis

I feel like many others.. I f I could give this place ZERO stars I would. The staff seem sweet... yet I feel they lie. My mother was sent there from MidMichigan Hospital. She has a history of filling up with fluid, due to heart failure, sepsis shock... She was admitted this past Wednesday. I had asked when she would be able to see a doctor. I was told "Ohh with in the first 24hrs." Awesome, no problem. Thursday night rolls around, she still has not seen a doctor. Friday morning I call, a nurse said " yes she did look swollen, and should see a doctor with in the first 48hrs of being admitted here." Meanwhile, my mother is in a huge amount of pain, her legs are visible swollen, she has sat in a wheelchair ALL DAY due to this facility not having chairs that recline to elevate as her legs are swollen. Friday, I was feeling hopeful that a doctor would stop in to check on my mom. at 3:30p, she still had not seen a doctor!! I talked to my mom on the phone, as she is in tears because of pain she is in. Begins to tell me, she is so swollen from fluids building up, she does not feel she will make it through the weekend. Friday night I dropped off more clothes to my mother, and spoke to another nurse. Mind you, All nurses had stated doctors also make their rounds on the weekend. Here, we are.. Saturday I called, the nurse states "Doctors do not come in on Saturdays." ARE YOU KIDDING ME!!! I plan on getting my mother out of there, taking to the hospital myself... HOW Incompetent can this place be??