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Camila Ruiz

Absolutely terrible customer service, staff members and especially phone receptionist need to learn basic skills on how to treat human beings. Got hung up on after asking a simple question. How can this be an office of caretakers when you can hardly speak to someone correctly?

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Fashiondujour

They have very bad service and unprofessional staff ! They don’t feed your love one, they also steal your loved ones belongings, clothing, this place need too shut down.. my uncle was in his place and we went to visit him every day he had soiled in his adult diaper. They didn’t clean him regularly. He wasn’t fed properly. If anyone said this is a good place go check this place out for yourself and you will see for yourself, just look at it

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Geneva Connors

This place should be shut down! Staff needs core training on how to treat their patients and how to address visitors! My son was brought to the facility and complained that he was in pain at 1130. When I arrived at 530pm he had not received his medication! They had three (3) patients in one room!! After asking to have my son to be transferred back to the hospital, a nurse informed me that his supervisor refused to call transportation! I had to call 911 to have my son transferred out of the facility! Shame on the administration who run this facility and shame on anyone who allows their love one to stay there!

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Maureen Hoste

Mission Pointe has kind, attentive nursing staff. The wonderful new Nursing Home Administrator has made some positive changes. Staff is well trained. The building is clean. The food is good. My brother is happy as a patient residing there. They offer fun games, craft times, movies and occasional entertainment which enriches all those that participate.

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LINDA THURMAN

The first day my Sister was admitted everything looked nice. She ate a little food. Appeared clean and staff seemed attentive. Second day while preparing her for dialysis her colonoscopy bag wasn't changed. Blood was on her blanket and gown. When Family complained about their Mother's care they transferred her to one of there different facilities about an hour away.