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kinney leonard

My mom received the best care here. She was happy and comfortable. There is a great atmosphere there. I would recommend them to anyone. They have the best social atmosphere for the guests.

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Teri Hoganson

Staff is incredibly knowledgeable and kind. Caretel is well versed with multiple therapies, activities and (per my mother) the food is actually good. I am so glad we selected them for our mother cardiac rehab. There is no better inpatient rehab facility!

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Michelle Heinig

I would give zero stats if I could. My Step-dad arrived there from the hospital in a delirium and the staff admitted he was givin the right dose of meds that clears the toxins out. He was then transmitted to the hospital (without his belongings) and when my sister went back there was 1200.00 misssing fro a box that my step-dad carried everywhere with him. My sister has check it everyday to make sure it was safe but then they sent him to the hospital and apparently someone in there felt the need to steal from him when that was the only money to his name. They also stole a red blanket (which is how I think the money got out) and they replaced it with a aretel blanket which we had never seen. Administration said they never logged his belongings when he arrived be he was hallucinating but we were there at anytime for 3 days where they could have completed that task. Instead, someone decided his money was theirs and not his. My step-dad ended up passing away in the hospital and when my sister return to gather his things the money was gone. Please, please stay away from this place. Maybe others to chose from, which he has been in many and never experienced such horrible treatment. I will go on here everyday until they do the right thing by my stepdad.

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Dana Mahler

From a family member...clearly not enough employees. Call lights stay on for more than 30 minutes, sometimes longer. My mom sat in her you poop on many occasions. One time it was for 4 hours. CNA came into room to turn off call light, I told her my mom needed her pants changed. She said that my Mom "would have to wait for all the meal trays to be delivered.CNA's clearly not trained properly on basic patient care. One CNA cleaned my mom up, did not change gloves and continued to take care of my mom. When I addressed changing gloves, he/she said "yes, I should have changed my gloves." I do not blame the CNA's, they don't know what they don't know. Had to get management and State of Michigan involved. Care conferences are a joke. Talk about doing things different, but nothing changes. RN came into room to look at my mom's bottom because it was raw and red. I was told that she would let the MD know. Next thing I know is that a CNA(Who told us she was a nurse, clearly wasn't) came in to put cream on my mom's bottom....It was the cream my mom uses for a rash she gets. One night the RN dropped off 2 nasal sprays for my mom to use. One of the bottles had someone's name and room number on it. It's a ok place for PT, but I can't say for anything else. My mom was at Caretell 13-15 years ago and had a great experience, that is why she wanted to go back there. Big mistake. Talking about moving her to different place.

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Mark Dyer

Anytime a beloved family member loses the ability to remain in their home the biggest fear is, where will they go and more specifically what kind of care will they receive. Well both these issues were positively met when my family member moved into Caretel Inns rehab section in Brighton MI. What a blessing for our family. The rooms are spacious, clean and the care staff seemed kind, caring, attentive, informative, and professional. Thank you all at Caretel Inns for making this major life change as pleasant as possible for our loved one.