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Patricia Jordan

My grandma passed away. I called thinking they sent her to the hospital. The lady who answered the phone said I can’t give you any information. I don’t have my computer or paperwork to even see if you’re on her papers which I am on her paperwork. so I had to go to the nursing home to get information. Come to find out, my grandma passed away and was there. Shame shame on them just because that lady didn’t want to see if I was on the paperwork, she couldn’t tell me anything so I had to drive to the facility Makes me sick

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William Allen

this nursing home is not good for anyone to be put in this nursing home, I feel they don't take any respondability for their actions what so ever. My sister was in there from March 2024 till October 9th and for a year and half I have seen lazy nurses aids and nurses that treats their patients with disrespect. my sister suffers from Schizophrenia and Bi-Polar disorder but didn't feel like getting accused of hitting other residents but she did not do that.

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Michelledrip105 Humphrey

Lake pointe Senior Care and Rehab Center is absolutely horrible . Always short staffed , the DON is never available , the Administrator is extremely lazy and uncaring . Years ago it was ok , now it's total crap . Do not send your Loved One's there .

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William Allen

this nursing home is not a good nursing home now I understand why my Mom stopped working for LakePointe in 1999 and also now that my sister is a patient there I thought they got better so now I have to look for a new Nursing Home for my sister. they are disrespectful, they pic and choose who they take care of and they tried to take my rights to punish my sister when they tell me what she did and it is like they treat you as a nobody. I do not recommend anyone put you loved here they need to be closed for good.

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Destynee Hopkins

I cannot speak highly enough about the exceptional care my family member received at Lake Pointe Senior Care& Rehab. From the moment we walked in, we were greeted with warmth and professionalism. The staff is incredibly compassionate, attentive, and truly goes above and beyond to ensure the residents' comfort and well-being. The facility itself is clean, well-maintained, and offers a range of activities to keep residents engaged and active. The nursing team is highly skilled, and I always felt confident that my loved one was in great hands. Communication with the administration was always clear, and they were very responsive to any questions or concerns we had. Overall, this has been a wonderful experience, and I would wholeheartedly recommend this nursing home to anyone looking for top-tier care.