B

Brandon Matthews

Everyone was friendly, staff and residents. A new friend, resident, first initial P, was at a table in the cafeteria with her Bible and card games. What a beautiful person I met!

G

Gracie Nunnery

We love to visit!! My husband preaches there every first and third Saturday of the month at 2pm The workers are always so sweet, the residents are lovely and taken care of well.

C

Cheyenne Turner

This was an absolute amazing experience, the love and compassion shown toward the residents was outstanding. The administration and staff provided warm and friendly greetings. The building was fresh and clean, a great environment for everyone. I called for help with directions....I loved the assistance, took me right to the front door!

G

Gayle Flynn

Today I had the privilege of meeting Krystal as she was on her hands and knees scrubbing the floor in room 226B. I’m a frequent visitor and the depth of deep cleaning she was doing was the best I’ve seen at Imperial. She went on to scrub Gary Cunningham’s walker and table. I was most impressed with her and her attitude. Finding hard workers can be extreme difficult and she’s top notch!

B

Breonna Underwood

I am writing to share my concerns about the Housekeeping Manager at Imperial, whose name I learned is Monique. I have personally witnessed her being extremely rude, disrespectful, and unprofessional toward CNAs and her own staff. The way she speaks to them is nasty and demeaning, and it creates a toxic and uncomfortable work environment. What makes this even more disturbing is that I have also seen her speak poorly to residents, which is completely unacceptable in a care setting. The way she treats both staff and residents is distasteful, unprofessional, and shows a serious lack of respect. Whoever is in charge of supervising Monique needs to address this immediately. No employee or resident should be treated this way, and it reflects very poorly on the facility as a whole. If I could give 0 stars I would!!!