Heritage Manor Nursing and Rehabilitation Center is a Medicare-certified nursing home located in Detroit, MI. CMS overall rating: 2 out of 5 stars. Google rating: 2.6 out of 5 from 30 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Wayne County and serves residents in the MI area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
PIONEER HEALTHCARE MANAGEMENT
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Thee absolute worst nursing home ever! I thought the one my dad was at before was bad but this one is by far the worst they do not care about your loved one at all you can tell when it’s all about a check my dad always will have an hospital gown on and I had bought him clothes up there which was never put on him at all his Calvin Klein hat went missing and a pack of socks I bought him also there were times my dad just had on a diaper and nothing else my dad was anemic a cancer patient plus he was in hospice my dad told me he was cold so when I went to ask a nurse why he didn’t have clothes on her excuse was he didn’t say he cold to me and I’m thinking common sense would have told you to put clothes on him something this wasn’t the first time this happened I also spoke with the DON which was a waste of my time because she is so nonchalant, arrogant and ghetto her excuse was my dad took his own clothes off which my dad was very frail so I know that was very impossible it’s like she acted like she couldn’t do nothing about it It was times I had to tell a nurse my dad needed to be changed his diaper would have feces stains on it they honestly don’t give a care about your loved ones so if you all do have love ones at this facility please check on them My dad end up passing at the nursing home on June 8, 2025
Don't ever send your loved ones here it reeks of urine my brother is in ICU with dehydration covid under nourished and a failed kidney! My nephew went back to get his clothes they're all gone! They need to shut this place down it's not fit for a dog
This place is absolutely dirty and disgusting. I don't understand how they are still open and passing licensing regulations. The carpets are filthy, rooms aren't cleaned well, TV's in the rooms do not work. The women at the front desk barely acknowledge you and speak; unprofessional. This place is old, dirty and run down. Please visit your family on a daily basis, call and check in. I took my mother some food that needed to be warmed up. I was instructed to use the microwave in the staff lounge. I finally found it in the basement, the microwave was filthy. I had never seen anything like it. But was I totally shocked, no. I am glad my mother is no longer here at this facility. RUN!
They don’t answer the phone you have to call multiple times I’ve called about seven or eight times and they just let the phone ring And sometimes it be really late at night or early in the morning so therefore, there’s nothing they could be possibly doing where they are so busy that they cannot pick up the phone And when patients call for help they take their sweet slow time. My mom is at this facility and she has to ring the bell for a nurse or someone someone to come but they be taking forever to come. My mom waited three or four hours for a nurse to come and assist her.
This place is the absolute worst. This dump should be shut down permanently. The elevators reaked of urine. The windows looked liked they haven't been treated since who knows. My father was there for two weeks and it was the worst two weeks of his life. He barely received physical therapy which was why he was there in the first place. Most of the staff there is heartless very minimal compassion when it comes to their patients. The only time compassion is showed is if there is a family member there. I do not recommend this dump to no one.
Reviews from Google Places for Heritage Manor Nursing and Rehabilitation Center. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.