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Update: we are almost back to square 1. When my dad got placed in his own room things were starting to get better and he was sleeping a little better. Kellie jo and sue have been working with me. But, here's where I have a problem staff members still treating my dad like crap and still treating me like crap. I live in another state and can make it up there for 1 weekend a month when my child is in school. My dad likes to sleep most of the day and be up at night. So, management allows me a certain time I can be there for a visit. Which I have no issues with. But, staff dont read orders to realize I am allowed to be there. They like to tell me I am not allowed to be there past blah blah time the time changes everytime I am there. They also tell me I cannot take him outside. I am his guardian so, yes, i can. His room was clean but, not so much anymore. Staff likes to call me on the phone over him pooping on the floor or sliding out of bed or to change his mattress. Sliding out of bed is important but, the rest is not. But, won't call me when his vitals are low. Or his outbursts. Or his confusions and won't document them. Those are way more important than if he crapped or crapped on the floor. I have explained the way they should be with him because everyone is different. They ignore it. They say they are trained to handle things like his confusions, and outbursts. But, honestly most are not. My dad is in a wheelchair he will ask or I will ask for him to get up and into his chair. I cannot tell you how many times he has been told no. With no explanation and noone should be told no on getting up. I really dont know what to say anymore. I would honestly try somewhere else before here first. I did try but, nowhere had beds open. So, he had to come here. I am sick of wasting my breath and wasting time with most. Oh and I got the name "crazy daughter" which i dont mind and own it there because I am involved, care and let them know when they are not treating my dad right or not doing their jobs. I wouldn't say a word if I didn't do hospice and behavioral health for 15 years. Things honestly need to change.

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Tiffany Bam

My dad was there January of last year (2024)... and it was awful. He fell and hit his head and was on the floor over 40 minutes before he got help. Even though he was bleeding from his head, they did not take him to the ER and did not call his family. My dad was able to call 2 hours later and begged me to come take him to the hospital. He was there for rehab after a hospital stay. He barely got any rehab while he there. The room was so cramped and small. There was still blood on his sheets when I came to pick up his stuff. I made a complaint, but nothing came from it, not even a follow up to see how he was doing. I wouldn't even send my worst enemy there.

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Kimette Guarnieri

My husband Albert was in rehab and dialysis treatment recently and he was treated very well. The staff were so friendly, thoughtful and kind. Very kind and a delight to be around! The rehab ladies were wonderful in helping him to reach his goals. The food was pretty undesirable but other than that, we were very happy with the StClair Medilodge.

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LSHD

Absolutely amazing staff. Nurses and Aides. PAs. Etc. So caring and professional. Treat rehab patients like a family member. Family member has been there twice. Absolutely happy to see the staff when he returned. They are so attentive. Always checking. Asking if you need anything. Wish their food service was better. Better alternatives. Especially with food allergies or just understanding that some people do not like certain items. But overall the staff is 5 Star. 🌟🌟🌟🌟🌟

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Medilodge of St. Clair has been a vast improvement in comparison to where my family member lived previously. No longer do I have to worry about items being stolen from the room or my family member being ignored for hours on end. That doesn't happen at this nursing home. The admission department is amazing. The front desk personnel are very helpful and greet you on the way in and as you leave. They have a cute little bird sanctuary, nice family rooms that you can gather in and good coffee (that they offer to visitors also). The medical staff does a great job and they are always at the door when needed. The only slight downfall is the food. They really need a head cook and to up their game in that area. Regardless, having my family member here has been a blessing and I would highly recommend it.