The Manor of Farmington Hills is a Medicare-certified nursing home located in FARMINGTON HILLS, MI. CMS overall rating: 1 out of 5 stars. Google rating: 3.5 out of 5 from 93 reviews. Accepts both Medicare and Medicaid.

The Manor of Farmington Hills

farmington hills, MIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

21017 MIDDLEBELT RD

FARMINGTON HILLS, MI

Oakland County

Service Area

This nursing home is located in Oakland County and serves residents in the MI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

CIENA HEALTHCARE/LAUREL HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.57 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.28 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 72.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 65.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
93 reviews
Juanita Ray

Juanita Ray

Simply HORRIBLE. My aunt reported being abused there. No call to the family. The family found out and called 911. The hospital noticed an injury. Still nothing. The most rude people in the world. They let her sit incontinent for 2 days, with nothing.

Verified Google review
Cynthia Norman

Cynthia Norman

Outstanding amazing customer service by all staff which includes the awesome administrator awesome staff excellent nurses excellent CNA‘s janitors, , maintenance staff and therapist. A awesome run location. one of the best FacilitiesI have ever been to. I was greeted with a smile every day by everyone. I take my hat off to Mrs Carla Dillard The administrator. her staff really showed much respect to her leadership. A very well run facility. I really enjoyed my stay at the manor of Farmington Hills. I would rate this place a 10.

Verified Google review
Carlie Austin

Carlie Austin

As a critical observer of healthcare, I cannot speak highly enough of the incredible care, compassion, and commitment demonstrated by the team at The Manor. The administrator, Carla Dillard, is nothing short of outstanding. Their dedication to ensuring that every resident feels valued and respected is apparent horizontally. It's rare to find leadership that goes beyond just managing the day-to-day; Carla takes the time to genuinely know each resident, their families, and is always available for any concerns. The compassion they show towards both residents and their families is unparalleled. In these challenging times, where healthcare is constantly evolving and many nursing homes are facing difficulties, this team continues to rise to the occasion. Despite national challenges, including shifts in long-term care and changes in the healthcare landscape—the leaders and the staff—who are dedicated to service, go above and beyond each day. This nursing home also serves a vital role in supporting the underserved, and they do it with grace and resilience. It’s not just about providing a place to live, but about creating a warm, loving environment where individuals can thrive.

Verified Google review
joe jones

joe jones

My grandmother was here for rehab after her surgery. The nursing staff was amazing!! They were so attentive, and really stayed on top of her care for the duration of her stay. The facility is always clean and has no smells. Everyone was always smiling and pleasant. I would recommend definitely recommend.

Verified Google review
Kineta Wise

Kineta Wise

This is Mom’s third facility and I’m pleased so far !! Any concerns that I have are addressed immediately! The staff is always friendly and ready to answer questions or direct you in the right direction if they can’t answer or help you with what you need .It’s always clean and smells fresh when I’m there and that’s been quite often and new renovations make it even more pleasing to the eye. However I wish they had more engaging activities and trips for the residents , hoping that this will be a future plan of the facility! And to top it all off The Director of nursing is always going above and beyond to make sure the residents and staff and taken care of to the best of her ability from what I see . My family and I are Happy with our decision.

Verified Google review

Reviews from Google Places for The Manor of Farmington Hills. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.