C

canyon harris

Great facility, everything is clean and well maintained. What stood out is the staff. Very friendly, welcoming, and genuinely helpful the moment we walked in.

K

Ken Cavanaugh

Send your loved ones here if you don’t care about them. Nurses missed my great grandmothers medicine 10 times in the month and a half she was there, which could have killed her. Ended up calling the police and having her transferred to a quality facility. Go anywhere else

C

Carol Bowles

My experience was phenominal from Becky in bistro is wonderful. I truly hope someone will acknowledge her ❤️❤️❤️ extremely pleasant and caring and patient even under the pressure of getting everything together for the patients Sheena is exceptional and leonine extremely helpful and knowledgeable without a doubt. ( spelled wrong but is great and for sure needs recognition ) almost all the day RNS and staff on hallway 4 need kudos and for sure a higher up to let them know they are going above and beyond.I had one or two who did not work to my expectations and it seemed to be handled as soon as I brought it to the office. They care very much about our loved ones. I would recommend them and this is not the first time I have dealt with wellbridge but if I have to have a loved one in rehab or adult living it’s this one in wellbridge in Fenton mi.Leontine(?)spelling not sure Racheal Courtney are all fantastic. When I have an issue and I’ve had them as any place you would have they have been addressed and corrected immediately. I can’t ask for a better places. My mother-in-law was there for five years. She did pass there she had Parkinson’s. I would recommend this place if you have a complaint you bring it up it’s taken care of. There is so many great nurses there. There’s always one you might not like but you know what you explain to him you talk to him you have somebody talk to him and it’s all taken care of and your loved ones are never bothered by. They’re taken care of. They’re very professional. I really recommend this place if I ever have to go I wouldn’t mind being in place like that. it’s pretty close to being home I think except it’s rehab adult facility and long term adult facility definitely deserves a 10 because if it was anything less everything that happens can be fixed you just speak With management and it’s addressed. So I must add if I didn’t yet Alyssa Lpn is also a total 10 she needs kudos no doubt about please let everyone know who needs to know.

M

Michelle Contreras

My Dad spent 3 months there earlier this year. He had been in home hospice care until he needed more care. I can't really say he received a lot of care at Wellbridge of Fenton. He was still under hospice care while there, his hospice nurse would visit him there. When hospice ordered medication, it needed to be approved by the Wellbridge physician, and this was never a quick process. He was there 2-3 weeks before his room was cleaned the first time and I believe that was only after his hospice nurse mentioned it. He was a fall risk and was instructed to call for assistance when going to the bathroom. That was a joke because call lights were not answered promptly. One time he was in the bathroom, he pulled the call light and he waited 25/30 minutes. When someone came she said "this is our busy time". Its my understanding that the bathroom call light is different than the bedside call light. What if he had fallen on the floor and needed help?? They forgot to bring him dinner twice. How do you forget to bring someone dinner. Seems they were always short staffed. At meal time everyone had to hand out meals, RN's, social workers, etc. He never asked for much, tried not to be a bother, never left his room, but the few times he asked for something such as a beverage, someone would come in and smile and say sure. But they never came back to bring it. When he started declining we called hospice to come. His hospice nurse wanted a bladder scan done. The Wellbridge nurse did the scan and said she didnt see any urine and asked the hospice nurse if she wanted to try. The hospice nurse said the scan shows a large amount of urine. The hospice nurse was discussing care with the Wellbridge nurse and was asking it they have sitters. The Wellbridge nurse responded she was new, had been there a few weeks, and not sure how that was handled. They seem to have a high turnover/always short staffed. We did look into having him moved, unfortunately the hospice social worker could not find any facilities with available beds at the time. My Dad spent the last three months of his life at Wellbridge and I must admit I have had some feelings of sadness about that. Our system is failing our loved ones, there must be something that can be done to make it better

T

thomas bowles

Wellbridge is a really good place. Everything has its good and bad but 99.9% of it and the people in it are very good and caring people. If you have a complaint you definitely speak up and they do try to take care of it and so many people from physical therapy to the nurses to the bistro Becky is phenomenal in bistro. She really is makes me laugh always puts a smile on everybody’s face. Steve and Aaron in physical therapy are great. They help my mom get to the car so she’ll be able to take a trip. Make sure she was able to do so along with everyone else. Alyssa in hallway four is fantastic too. She take care of my mom with a lot of TLC.so many I can name a few well every once in a while it happens but I feel mom is safe and sound in wellbridge in Fenton no question about it. Leo time is fabulous also. I would be the first to complain if I felt it was needed and I usually do but again 99.9 is a grade I could not resist. Had to give kudos where it’s due.