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Judith Raddatz

On our first introduction to Medilodge, we had a very positive experience. John has multiple problems but the staff has been very effective medically. I have also found all the staff friendly and patient. Dealing with elderly, sick patients can be very difficult, but I have observed a special kindness here.

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Virginia cheney

I wasn't happy, they had one person to help several patients. They had rounds to make & it would be close an hour before they got back to me. I had diahrea, it was awesome laying in that mess I wasn't able to walk so wore diapers. Also the showers was a huge room no grab bars, only 1/2 wall to hang on to far above my head. I dont recommend anyone going there. It was a terrible experience.

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Dontay Crist

Visiting my loved one was easy with the support of Medilodge of Frankenmuth’s staff. There wasn’t a wait time, they have very helpful nurses and aids, and the facilities check-in & check-out security made me feel my loved one and I were safe. I was very pleased my loved one had such positive things to say about the stay at Medilodge of Frankenmuth. THANK YOU!

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Latanya Chism

My mother was a patient 2 years ago, I would not recommend this place unless your love one is fully capable of communicating their needs. I spoke with the director before leaving my mother for a short respite leave of 5 days, to talk about the care she required, I wanted to make sure she would be assisted to sit in a chair daily he assured me that would happen. When I dropped my mother off I felt that I was leaving her in a good place but when I picked her up she was in the same clothes I dropped her off in and her bag I packed hadn’t been touched. I packed change of clothing and undergarments (Depend panty) when I picked her up she was wearing an adult diaper. She had not been out the bed nor taken to the toilet, they didn’t even take her shoes off. My mom said the majority of the staff was nice but some weren’t so nice. The food she said was okay the facility is clean the furnishings need updating. I will not be using this place again.

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Troy Fritz

The rooms do not have their own phones, and reaching my mother-in-law was extremely difficult. The main phone is not answered after 6pm, and the voicemail system menu is messed up with the categories not matching the specific voicemail boxes. Very poor customer service for family members trying to reach patients. At best you are told they are “too busy”. It has been 3 days of trying to reach our mom and no success even when they said they would have her call us back, which did not happen.