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K

My grandmother came here after a stay in the hospital and was here for two weeks and when she came home she told us she wasn’t bathed the entire time she was there. She’s not out of her mind and she wouldn’t refuse a shower, so I’m very upset to hear this. Beware if you take loved ones here. Apparently you have to beg for basic care.

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Cieara Louise

The therapy department at Medilodge is exceptional! The therapists are skilled, compassionate, and truly dedicated to each resident’s progress. They take the time to encourage, motivate, and treat everyone with respect and kindness. You can tell they genuinely care about improving quality of life.

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Angie Rafferty

The CNAs are very attentive to the residents. It is nice to be greeted with a smile when you walk into the building.

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Frank Horn

Definitely stay away! Don't even know where to begin. Medilodge more concerned about filling the beds than caring for the patient. My mom was dying to leave and they kept saying "we are concerned about her care" when my mom sat on the toilet pulling the cord for someone to help her get off. Guess what? Nobody came, so she just went back to her bed by herself and continued doing this for the remainder of her stay. My family and I feel that Medilodge made sure they got my moms 20 days of Medicare used up before her release. Everything that was done there could have and will be done at her assisted living place, but they made sure they kept her for the full 20. One last comment (there are many and I don't want to waste my time) was setting up a meeting with the lead therapist. Told her to make the time and we agreed. That time and day comes, guess what? She was nowhere to be found and everyone had no clue about the meeting. Confronted the therapist the next day and it was excuse after excuse. So many faults at this place and it looks like it is a franchise throughout Michigan. Stay away! Do your homework and go to a more reputable, caring rehab place for your loved ones. To the owners, please don't waste your time with your automated responses about us contacting you. Not worth our time. Just want to let people know that they have options. DO YOUR HOMEWORK.

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Kathryn Major

Our loved one was transferred from the hospital to Medilodge in Gaylord almost 3 weeks ago for rehab. It looks like she is staying put for a while and I am beyond impressed with the level of care and thoughtfulness the entire staff has shown her. They have gone above and beyond in assisting us with logistics, answering our questions, and making sure she is well taken care of. She adores the staff and we are so grateful for everything they have done to turn a very difficult time into a comforting experience. A definite five stars from this family member. ⭐️⭐️⭐️⭐️⭐️