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Beth Boehlke

My experience at Regency at Grand Blanc, for short-term rehabilitation, was very positive. Everybody I came in contact with was very helpful, kind, and attentive. The PT/OT dept. exceeded my expectations. They worked with me toward being independent when I finally went home, and were very encouraging. Jennifer, in Social Services, was my guiding light.

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Stanley Bell

I went there for therapy. I had my leg had to be bandaged twice a day and cared for. I don't know where to start. Everybody that took care of me went above and beyond every single day. I watched them when they didn't know I was watching. They were remarkable some patients really needed special attention. They got it one hundred percent. They had little programs that I enjoyed. They had an Elvis impersonator. Somebody else was singing 60's music. You had a lot of choices when it came to breakfast lunch and dinner. If you didn't like the meal order what you wanted off the menu and enjoy. Therapy is excellent I had 3 excellent people working with me. Actually I watched this every day. The staff worked very hard to keep every one focused in following their treatment. Some people need a lot of help. I watched one lady's struggle to stand up. I clapped when she made it. Her husband came over and thanked me. House keeping, nurses, Cafeteria staff, wound care, the staff that answered my call button, they were all excellent. A special Thank you to the bus drivers that take you to your doctor's appointments. I went three or four times and he made sure I was comfortable, warm and safe. Thank you to all the staff at Regency.

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Caroline Santor

Truly such a great facility. The staff works extremely hard to keep the facility in top shape and to make sure the residents feel cared for. The food and activities are amazing. Regency at Grand Blanc is one of the nicest facilities I have ever seen.

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Susan Oginsky

We were very pleased with the staff and services my husband received during his rehab stay. Everyone was attentive and genuine. Staff was quick to respond and had my husband’s best interest at heart. I have worked in this profession for over 49 years and hands down this was an exceptional center with exceptional staff. Therapy was outstanding, always pushing and encouraging for my husband to regain his mobility. We are very appreciative to all the staff from all the departments. Thank you for what you do every day to make a difference!

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Debbie Klinck

Care started out ok, but got worse as time went by. She had a few bed-wetting incidents because she was told to stop pushing the button and that it wasn’t time to go to the bathroom yet. She was told to be quiet & stop making noise from the pain she was feeling from a broken hip. She’s almost 90 and has Alzheimer’s as well. Some of her clean clothes were taken out of her drawer by staff and given to other patients, right in front of her, some of which we never got back, and yes we had her name in them. Meds weren’t given properly, they kept saying she didn’t need her oxygen, even after her pulmonologist sent them an order for it, along with her other lung treatments, which they wouldn’t follow. As a result, her lung problems came back a few days before we brought her home. Some other psych/Alzheimer’s meds were added without us being told, which was not supposed to happen. They never notified her pcp that she was even at their facility, like they kept telling us that they did. She was there 4 weeks before her pcp found out, and he only found out because we told him ourselves. Some of the nurses there are great! But there are a couple of cna’s that shouldn’t be taking care of fragile people at all. She also had an open wound that they would wrap daily, but they didn’t mention it in discharge, and we weren’t told if it was betting better or worse, or how to care for it, at discharge. She had severe edema in feet, legs and abdomen (5 weeks), which was not treated with any medication, and she still has it. She has been to her doctor since she was discharged, and is now on meds for it, from him. Even with her edema, she still Is supposed to drink a certain amount of water each day because of kidney disease and other things. That didn’t happen either. There were some days where she barely drank two glasses of water, and there were days when she had to wait over two hours for a refill of her water. They did tell us that her bed sores were gone. We’ve left some things out of the review, but there’s more! Suffice it to say that we will look for another facility, if she needs to go for rehab in the future. We do thank those who did do their job properly, and with care. They were great, and the food wasn’t bad, just not very warm! We had heard such good things about Regency, but after being there for awhile, it changed, sadly.